Reviews
I had the absolute best experience at Jim Ellis Kia. Mark...
I had the absolute best experience at Jim Ellis Kia. Mark was very attentive, and provided me the best service. Lobby was quite and clean. Cashier was extremely nice. Will recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! We're so glad that we were able to help you out with your service needs, and we hope to see you next visit. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
As always service is fantastic. The team seriously meet...
As always service is fantastic. The team seriously meet the needs of the customer. Keeping you posted on the service. Best group ever. All professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
We were very pleased with our representative! He was...
We were very pleased with our representative! He was extremely friendly, answered all of our questions, and was never pushy. We brought our 7year old along and he made her feel apart of the experience. I will definitely recommend Jim Ellis to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Mark Lewis was my service advisor. I was treated in a...
Mark Lewis was my service advisor. I was treated in a friendly and professional manager by all the folks I encountered. I had a thorny problem with the fuse for my inside lights blowing every so often. Mark kept my apprised of the progress and troubleshooting via text. It wasn't easy but they found the short and fixed.it. I appreciate the diligent work they put in to get to the bottom of it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Diana Bell is my service rep and she is wonderful....
Diana Bell is my service rep and she is wonderful. Everyone who works there has always been extremely helpful and professional.. Dealership is very clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Lisa King is an asset to your company. She's very kind,...
Lisa King is an asset to your company. She's very kind, patient and cordial. If your sales department was as good as your service center, you guys would be awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Camille was the person that took care of me. She was...
Camille was the person that took care of me. She was amazing made the transient very easy due to my motor locking down in my vehicle. She was very professional, knowledgeable, Caring, & understanding, I DONT KNOW WHAT I WOULD HAVE DONE WITHOUT HER. Shes the BEST LOVE HER. I will continue to bring my car to this dealership for now on. Thanks Camille for all you done to make things easier...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
You are so welcome. All of you stay safe & God Bless
Great team to work with. They take the time to find what...
Great team to work with. They take the time to find what your needs are and then full fill them. I would recommend them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Lisa King is amazing to work with, along with Chris C....
Lisa King is amazing to work with, along with Chris C. The technician/mechanic. They kept me up to date on my vehicle. Warranty Dept was a little slow. However I have my car and haven’t had any issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa & Chris were great helps! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Diana Bell best service personal , very nice waiting area...
Diana Bell best service personal , very nice waiting area Kia has great cars an SUV would use this dealership every time we travel long way to use your dealship
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager