Ultimo Motors North Shore

These reviews are not kidding. Before reading these reviews; I called and inquired about a SUV and Alan answered the phone. He came across condensing, arrogant, like he couldnt be bothered. The grunts and sighs on the phone to my questions were a huge turn off. I just hung up.. I don't have the patience for a salesperson that is that rude and disrespectful.

They sold me a damaged vehicle and refuse to take responsibility. Do not work with Allen. He is very arrogant and condescending. Avoid at all cost.

I recently had the pleasure of purchasing a new car from them, and I am beyond impressed with the level of service and professionalism I received.

Very rude and very disrespectful. Hardly even talked to us besides wanting to speed up our decision that I never should have made. Car had old tires and they wouldn’t even take $50 off the top for it having an empty gas tank. Tires now need to be replaced as they are 8 years old and the convertible top is ripped which they never told me. They also just mailed me the title which was an Indiana title that they ALSO avoided telling me so they wouldn’t have to include the sales tax in the final price. Never buy a car from them they are extremely greedy

I was forced to pay the sales tax after we discussed an out the door price for the car I wanted. The car had an Indiana title and instead of helping me transfer the title they instead decided to mail it to me so I would have to transfer it and pay the sales tax separate from our discussed price. They were also very rude and obviously didn’t care about anything but the sale. To them you’re just a walking commission rate.

I found every bad review to be the total opposite of my experience. Alan was very professional and honest about my F Type . The car is phenomenal as was Ultimo

Found vehicle online. I was skeptical at first; however I communicated with dealer personnel, Carlos and Alan by email and phone. They were responsive and respectful of my concerns and questions. We came to an agreement on the terms and solidified it with a small deposit. They agreed to hold the car until I could arrange Air Line to see vehicle. I saw the car on a Wednesday, completed the transaction on Thursday. ULTIMO agreed to arrange the shipping too. I was getting on the plane to head home and got a call Thursday afternoon that the car would be picked up for transport Friday morning. Friday morning Carlos sent me all the transport information. I am 1700+ miles from ULTIMO and the car arrived Sunday morning. This worked out great.

I buy car for cash .Already 5 month I can not get title. I will have to seek legal action. Every time I called no Response

Ultimo Motors North Apr 4, 2022 Caraddict Buyer Beware, dealer sells damaged cars without disclosure. We aren't talking scratches and nicks, we are talking replacement body panels required. Inspect thoroughly and do not ship! $100k+ car, dealer response you bought it as is, 1 year old car, dealer response you bought it as is, proof parts of the car has been disassemble, dealer response you bought it as is. Car has less than 5k miles, you guessed it, you bought it as is. Dealer made verbal warranties to you about the top condition of the car during negotiations. Dealer response, you bought it as is, we didn't cause the damage our shipper did! Call them. Shipper documented the damage at pick up and Ultimo signed off on it!! I have had several luxury cars purchased and shipped from east coast and from the west. Never an issue. These guys, will fail to make disclosures, demand top dollar.

Buyer Beware, dealer sells damaged cars without disclosure. We aren't talking scratches and nicks, we are talking replacement body panels required. Inspect thoroughly and do not ship! $100k+ car, dealer response you bought it as is, 1 year old car, dealer response you bought it as is, proof parts of the car has been disassemble, dealer response you bought it as is. Car has less than 5k miles, you guessed it, you bought it as is. Dealer made verbal warranties to you about the top condition of the car during negotiations. Dealer response, you bought it as is, we didn't cause the damage our shipper did! Call them. Shipper documented the damage at pick up and Ultimo signed off on it!! I have had several luxury cars purchased and shipped from east coast and from the west. Never an issue. These guys, will fail to make disclosures, demand top dollar.