Reviews
Excellent buying experience
Excellent buying experience. Will definitely be returning for any future purchases. Salesman was very light and welcoming of any and all questions that we had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with the rest of the team, and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great Experience
Geoff was very helpful in finding the exact car my husband wanted. We told him everything that we wanted on the car that was important to us. He found the right trim of the Sonata that fit everything on the wish list. He was not impatient when we said we wanted to test drive other cars before we decide on what to buy. My husband finally decided to go with the 2017 Sonata.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Geoff helped you find the exact car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Congrats on the new Sonata! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
an enjoyable experience
Harvey Raffensperger was a very professional and patient man with our many questions we were firing at him, if he couldn't answer them, he would go to someone who could, Hes A great salesperson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your experience with Harvey was so enjoyable. We look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Geoff"s infinite patience
My daughter came from San Francisco insisting that I buy a new car. We were looking at Volkswagen Jettas and while waiting for one to be driven around for a test drive I spotted the Volester, which of course I fell in love with. Geoff was so kind and patient with me and explained all the bells and whistles of this very high-tech car comma a sense I am 73 years old and no one expects me to drive this hot little car. I love it. Thanks my friend for being a great guy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your brand new Veloster! Geoff is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. I will be sure to pass along your praises to him, and all of us hope to see you again when the time comes to service your new car. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Unsatisfactory financing experience
Thom, who I worked with was great, but I did not have a great experience with the Financing. I was told that I was approved for the College Grad program and was later told that I was not, so it has been a confusing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We apologize for your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. If you wouldn't mind contacting me, I'd love the chance to speak with you and hear your feedback regarding your visit. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Excellent team at checkered flag hyundai
Really enjoyed working with everyone at Checkered Flag Hyundai. They were friendly, professional, and exceeded all my expectations with purchasing a new car. I would highly recommend anyone in their team to help you get your new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your experience with our team was so enjoyable. We look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great Salesman and Great experience!
I had an absolutely wonderful experience buying my first brand new vehicle! My salesman Adam was very attentive and made my experience better than I could imagine! He was able to find me the perfect vehicle and the right vehicle for me, that fit all my needs and wants! I love my brand new Tucson!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your feedback with us! We’re so glad Adam was able to provide you with a wonderful experience. We will share your comments with him, and we look forward to seeing you at our dealership in the future. Enjoy your brand new Tucson! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Wonderful experience
I felt very comfortable with the staff and was helped with everything I needed. Lissa did a wonderful job of finding Tuscons that fit my wants and price range. I didn't feel pressured to make any decisions and overall had a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Lissa and the rest of the team, and we look forward to seeing you at our dealership in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
2017 Hyundai Tucson Purchase
Great experience! Adam Hamilton was a pleasure to work with. Both he and Mike Stout made this transaction easy and streamlined all the processes to get me all taken care of..... and they stayed late without a second thought or hesitation, so I didn't have to come back. From beginning to end they made it about me and my experience and it was appreciated very much. Very professional😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Happy Customer
Very friendly & professional service.I had a very pleasant exerience. Love my Hyundia Santa Fe! Jeff was very patient with our many questions. Jeff made sure I got everything I wanted in my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car