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Bob Johnson Chevrolet West

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)
Visit Bob Johnson Chevrolet West
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(866) 829-0107 (866) 829-0107

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet West from DealerRater.

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Great finance sales team and managers

Great company, great buying experience, will go the extra mile for you, very friendly and knowledgeable , would recommend to family and friends, very attentive to would work for me and my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service!!!

Karl and Scott are amazing! It’s a fantastically run dealership :) Everything is always clean, the people are friendly, and they go above and beyond to please their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales experience

DW did everything to make sure I got the truck I wanted. He searched for a few days just to get the truck I wanted and treated me great. I would highly recommend him to anyone and everyone. Before I signed anything he showed the truck to me to make sure it was exactly what I wanted. Great friendly guy. Most dealerships forget about you after the sale but not DW had quite a few questions and answered me right away each time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very good

Cindy Ladd makes it a great experience! She returns calls in a timely matter, schedules visit at my convenience. Cindy is always answers all my questions, and get the job done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Looking fo 2018 Chevrolet.

I came in test drive a 2018 Malibu, Impala and an Equinox. Brian was very knowledgeable and helpful from start to finish. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership

The manager and sales person worked hard to make us happy with our new Chevy. We are very pleased and would definitely return for another lease!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

The few issues I addressed at ck in, were taken care of and I was kept in the loop from start to finish. Always great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

First time at the service center and it went really well. Everyone was friendly and service was done in a quick matter. So far so good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Steve Hanning

Steve Hanning is new to the car business but he was great to do business with - We live about 2 hours away and he was the reason we made the purchase - It came down to three different Suburban's and because Steve constantly responded in a timely fashion we felt comfortable doing business with Websmart and will contact him when we need another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Family friendly service

I came in for an inspection appointment with my 3 year old son. Cindy the Service Manager was amazing! She quickly took care of our intake so that we we're not waiting inside the garage. The waiting room is clean, with plenty of tables and chairs and a small play room. We we're in and out quickly! Cindy is always amazing but this time was even better. She really made sure that I was in and out quickly since I was waiting this time with my son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.