Skip to main content

Bob Johnson Chevrolet West

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)
Visit Bob Johnson Chevrolet West
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(866) 829-0107 (866) 829-0107

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet West from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience!

Had to get a car quickly and Adam made it happen in a few days and it was Christmas! Love the vehicle and am very satisfied with entire experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Somewhat disappointed

I didn't like that I may be losing my complementary oil changes because the dealership has changed name. I still have two more complimentary rotation and oil changes but was told that they may not honor them.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Satellite Radio Issue

I called to schedule an appointment to have my satellite radio looked at at 4pm. They said bring it in at 6:15pm. I was out at 7pm. Just awesome...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Truck purchase

Both my wife and I enjoyed working with Sam on the purchase of our new truck. Mike was more than "gracious" with our final purchase price. Thanks to both of them for their help in this endeavor !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awful

people didn’t know what they were doing I waited 45 min to get my truck back Poor attitude Paperwork wasn’t done i called at 11 am yesterday after waiting a week to get my truck back, after being on hold with 4 different people they said I could come get it before midnight. I came down around 5 and there was one person working. The lady I spoke to was clearly overwhelmed and un professional. She didn’t know how to put the loaner car back in the system and couldn’t find my paperwork... I had to wake 45 min to get my truck back, no paperwork, and they were rushing me out the door after they found my keys. Everything about my visit was completely un acceptable and Iv never had such a bad expierence at this service center.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am sorry to hear that. Please feel free to call and relay your experience to our service manager so we can make things right! Thank you!

Excellent Service & Knowledge

Dan was great to work with and he made the car buying experience easy from beginning to end. I would recoomend Websmart to anyone looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service and technical knowledge

Very friendly, courtious,and professional service. Cindy Ladd treats everyone's car as if it was her own. Steve Elliot is an excellent mechanic.I always enjoy my experience there, and would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New lease

Friendly and knowledgeable dealership Cindy in service always calls me by name and is very caring. Mike and Mike in sales were very helpful in my questions and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

I was able to get an appointment the same day I called and the service was outstanding. Kevin explained everything I. Detail in the beginning and at the end

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pressure free environment.

Professional and courteous. Keeps you updated on any concerns or changes. Always a pleasure having service done at the facility. Awesome service at its best.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.