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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Very pleased with tho experience getting my maintenance

Very pleased with tho experience getting my maintenance completed. I was greeted upon arrival. Given an estimate. Provided me a ride to and from work. Everything was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Maria, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

The customer service was impeccable.

The customer service was impeccable. Broderick Edwards was great with checking in and keeping me updated. This was one of the easiest experiences I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Deidra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please give us a call. We're always happy to help!

Broderick is a total professional and makes my service

Broderick is a total professional and makes my service experience seamless. I will always go to this dealership and ask for him for my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Eileen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please give us a call. We're always happy to help!

Both sales man and sales manager were courteous and

Both sales man and sales manager were courteous and friendly, and willing to help. I will not hesitate coming back or referring anyone to them, they earned it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Morris, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent service, clean waiting area.

Excellent service, clean waiting area. The service person is friendly. The waiting time is reasonable. No issue with making appointment on line. Lots of availability

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Toan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience working with the service rep.

Great experience working with the service rep. Excellent service! Friendly staff, quick turnaround, and honest pricing. My car runs smoothly now. Highly recommend this dealership for reliable, professional, and efficient auto servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Arthur, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! If you have any further questions, please don't hesitate to reach out!

Excellent service and friendly staff.

Excellent service and friendly staff. Christian walked through and provided details answers from all my questions. I'm very satisfying with his second and highly recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

The service took more than 3 hours too long for oil

The service took more than 3 hours too long for oil change..if you can do better next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great and quick service but low on personnel for the day

Great and quick service but low on personnel for the day unusual for this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

It was great customer service.

It was great customer service. Clean place, very welcoming and fast service. My service advisor was very great and nice and understanding everything I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jesus, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.