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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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I used to go to John Eagle Acura, but recently visited

I used to go to John Eagle Acura, but recently visited Sterling McCall for the first time — and they are the best! Christian took the time to clearly explain all the questions I had. The dealership also provides a convenient ride service. I highly recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dealership/staff were amazing and very helpful.

Dealership/staff were amazing and very helpful. Broderick had amazing customer service and was very kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Broderick here at Sterling McCall Acura Sugar Land!

Traded in a 2020 RDX and bought a 2025 ADX went smooth

Traded in a 2020 RDX and bought a 2025 ADX went smooth and easy. We are return customers and have been satisfied with their dealership. I would recommend them to buy a car there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Consumer response

So far the ADX Acura is super. Have gotten good gas mileage, like the smaller car than the RDX. Meets my needs!

Took my car for first oil change and was told that it

Took my car for first oil change and was told that it needed 2k in suspension work after 10000 miles! Either they are trying to take me for a ride or my brand new Acura Integra is junk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

"Hi Jimmy, Thank you for taking the time to share your experience. We’re sorry to hear that your visit did not meet expectations. We understand how concerning it can be to receive unexpected repair recommendations, especially on a newer vehicle. Our goal is always to be transparent and thorough in our inspections, but we never want our customers to feel uncertain or mistrustful. We’d appreciate the opportunity to look into this further and address your concerns directly. Please feel free to reach out to our service manager at kmasood@acurasugarland.com so we can make this right. – The Sterling McCall Acura Sugar Land Team

Received quick efficient service on my TSX with a multi

Received quick efficient service on my TSX with a multi inspection and oil change. Was greeted immediately on arrival & given an explanation of the process. While I was waiting was offered coffee & snacks. Was not waiting very long & also appreciated the video from the service tech.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great job getting my car serviced.

Great job getting my car serviced. Check in was easy and the service was fast. I was able to get in and out a little over an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Violeta, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Broderick professionally handled the service of the

Broderick professionally handled the service of the recall on our Acura and got it out in a timely manner. Provided a loaner vehicle and A-1 service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found Broderick to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We do hope we can be of assistance in the future. Take care!

Sterling McCall Acura Sugar Land provides very friendly

Sterling McCall Acura Sugar Land provides very friendly service. The service is fast and the staff is accommodating. The office has very nice setting with coffee provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Great customer service!

Great customer service! The process and communication is excellent! Easy to know with details the issue and problem solving asap! All of the employees are very kind, respectful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Angelica, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

The service advisor Sarp Gurer did a very thorough job

The service advisor Sarp Gurer did a very thorough job while my car was in for service at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Shliwang, we're happy to hear you had such a positive experience with Sarp! Feel free to reach out to us if you need anything. Have a wonderful day.