Reviews
The service advisor Sarp Gurer did a very thorough job
The service advisor Sarp Gurer did a very thorough job while my car was in for service at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Shliwang, we're happy to hear you had such a positive experience with Sarp! Feel free to reach out to us if you need anything. Have a wonderful day.
Broderick Edwards at Acura Sugar Land was friendly,
Broderick Edwards at Acura Sugar Land was friendly, honest, and genuinely helpful. He kept us updated throughout the process, and made sure we didn?t have to wait too long to get our car back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Suhas, we're happy you found Broderick to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service.
Excellent customer service. Our service representative was professional, knowledgeable, and polite. I will continue to do business at Sterling McCall Acura. It was a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I called the dealership to schedule an appointment to
I called the dealership to schedule an appointment to have a recall installed on my 2020 Acura MDX. My service advisor (Broderick Edwards) made sure that when I come in the part will. Be in. He kept me informed of other areas of service that may be needed. Overall this was a great day and a great experience with Acura Sugarland.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great experience with Sterling McCall Acura delivered by
Great experience with Sterling McCall Acura delivered by April. Very happy to purchase the car at Acura sugar land.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
I was looking for another reliable vehicle and decided to
I was looking for another reliable vehicle and decided to purchase a 2018 pilot ex-L. We had a trade in and got the best price for it, which made the notes very affordable. Nohea and his manager were very conscientious about getting me something I was happy with, and the team prepared an affordable plan along with daily updates on the progress of the sale. Kind, friendly, and stuck to their word on all matters of the sale. Overall, a wonderful experience, especially when buying a vehicle can be so stressful. Thanks Sterling McCall Acura Sugar Land your expertise is appreciated. Highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ken, we're happy you found our staff Nohea to be so supportive during your experience here at Sterling McCall Acura Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Welcoming environment where the employees listen
Welcoming environment where the employees listen attentively to your concerns then caringly and excellently serve you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1.had to come back to the dealership to set the oil at
1.had to come back to the dealership to set the oil at 100% 2. The jack and wheel lock was left out as is and was wasn’t locked and put away.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I do apologize for the inconvenience this may have caused you. We always strive to make the service process as seamless as possible. I will be reaching out to you personally to see if i can assist you with anything. We value you as a customer and thank you for the opportunity to service your vehicle. Kamil Masood Service Director 832-944-7257 kmasood@acurasugarland.com
The service rep, Broderick, did a thorough job answering
The service rep, Broderick, did a thorough job answering my questions and gave a realistic estimated completion time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass your comments to Broderick here at Sterling McCall Acura Sugar Land! We hope you have a great day!
Friendly, honest, and quick service.
Friendly, honest, and quick service. Easy to schedule a service online, and good report on any issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!