Reviews
Excellent experience.
Excellent experience. I highly recommend Sterling Acura of Sugar Land, and especially Cortez Terry for your next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very friendly and polite employees that work here.
Very friendly and polite employees that work here. They make sure you are covered for a ride home/other location if needed and are very timely with their vehicle services. I would say the only downfall would be the pricing of services.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Whitney, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (832) 944-7200 when you have a chance. Thank you, and we look forward to hearing from you.Hello Whitney, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (832) 944-7200 when you have a chance. Thank you, and we look forward to hearing from you.
I had the best experience.
I had the best experience. Mike tran was awesome. As was Lauderdale. Really good customer service and not your typical dealer ship. It was an extremely pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kiqu, thank you for your kind review; we are happy to pass along your comments to Mike tran & Lauderdale and the team here at Sterling McCall Acura Sugar Land! Feel free to reach out to us if you need anything. Have a wonderful day.
don't buy cars here this happened to me I bought a pickup
don't buy cars here this happened to me I bought a pickup truck on 03/08/25 SUV for my wife because the one we had broke down and I bought a 2019 Chevy Tahoe and after three days the transmission went bad and on top of that they made me buy the car warranty that they offer for 5k thousand dollars and they didn't change the oil on the truck it's missing brake fluid and also water in the radiator very bad service with the mechanics and until I took it to the dealership but the managers treat me very badly and hang up on me very rudely every time I talk on the phone ☎️ specially Mo Schnitzer Pre-Owned Sales Director Today 04/08/25 the truck hasn't worked or solved anything for a month still the dealer has the truck I've had to buy an emergency used one for my wife
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Marcos, I want to sincerely apologize for the frustrating experience you’ve had. I completely understand how upsetting this situation must be, and I truly appreciate your patience. I want to let you know that I should have a resolution today that will allow you to return the vehicle. I’ll reach out as soon as everything is finalized so we can move forward and make this right for you and your wife. Please don’t hesitate to reach out to me directly if you have any questions in the meantime. Kolby R Wahl General Manager kwahl@acurasugarland.com
Thank you for your message and for taking the time to acknowledge the situation. I appreciate your understanding and your commitment to finding a resolution. I’ll wait to hear back from you once everything is finalized, and I truly hope we can get this resolved smoothly. Please do keep me posted, and I’ll be available if anything else is needed in the meantime. Best regards, Marcos Esquivel
No pressure, Lawrance got us the car we wanted!
No pressure, Lawrance got us the car we wanted! He listen to what we wanted. I would recommend him to my family and friends. He made our buying experience very pleasant!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patricia, we're happy you found Lawrance to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!
Christian was extremely helpful in keeping me updated on
Christian was extremely helpful in keeping me updated on the progress of the service until completion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We hope to see you soon!
I had a great experience today.
I had a great experience today. Kevin took care of me. He answered all my questions. Offered me a great deal on an oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jessie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good.
Very good. Mike was great. Very easy process and very happy with Acura Sugar Land
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.
Mo and Ron were super helpful in fulfilling my wife’s
Mo and Ron were super helpful in fulfilling my wife’s dream car. Kudos to Rob in finance for providing value added service. I am very pleased with Acura of Sugarland and would highly recommend them to my family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.
Broderick was quick, kind, and thorough.
Broderick was quick, kind, and thorough. He arranged my ubers going and coming back and was swift to communicate any impeding delays. He made my experience so pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura Sugar Land