Sterling McCall Acura Sugar Land

Quick and easy Kevin was awesome. Was happy that Lyft was provided. The service answering the phone could use some updating. Women who answered phone didn?t seem to know what she was doing

Whole experience was truly amazing. Very professional and knowledgeable people. Mike Tran was wonderful as we were trying to set up new car lease for our daughter. Highly recommend!

Always friendly and reliable service . Advisors are friendly and customer oriented. Service mgt also seem knowledgeable.

Clean, friendly environment. They keep great contact with customer during the service process and done in timely manner.

Purchased a new vehicle on 2/20/25. The process begun online due to living 2 hours from the dealer. Was a seamless transaction from beginning to the end.

Kensy, Linda, and Robert, at Sterling McCall Acura, are the ?Dream Team?! They went above and beyond our expectations by offering the best price for our vehicle and providing outstanding assistance and customer service getting us into our new vehicle. The team at Sterling McCall Acura provided a relaxed buying experience allowing us to take our time test driving and selecting the perfect vehicle for us. Thank you Kensy, Linda, and Robert, we truly appreciate your time and effort. We absolutely love our NEW 2025 Acura Integra!

When I arrived for routine service, the person couldn?t seem to understand my name or my telephone number. I had to repeat my phone number three or four times. He finally had to go get somebody else who did understand what I was saying. My service advisor then told me I would have an approximately one to one and a half hour weight, but it still it took 2 1/2 hours. He texted me his phone number to ask any questions, and when I texted him back with a question. I never got a response. The total estimated charges at the time that I signed the authorization did not include the so-called ?shop? charge. When I ask about the shop charge, the advisor pointed me to fine print at the bottom of the authorization form which he had not called my attention to previously. All in all, I was disappointed in the experience at Sugarland Acura.

This Acura dealership is great, not only because it is located close to where I live but because it is nice looking and the service waiting area is very clean and comfortable.

Very good service! Will return. Excellent communication by the service person who checked me in to begin the process. Wii certainly return for future needs for the RDX.

Excellent service and service advisor Broderick Edward’s explained everything well.Vehicle was delivered at the promised time.