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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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We purchased our Acura MDX here and do all our service

We purchased our Acura MDX here and do all our service here. Very satisfied with our service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

It was a pleasure working with Felicia B as my sales

It was a pleasure working with Felicia B as my sales advisor. She was knowledgeable and very professional throughout the entire experience. At no point did I ever feel pressured. I would definitely return for my next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

From scheduling an appointment to changing appointment

From scheduling an appointment to changing appointment time, everything went smoothly. Service rep Joshua made it easy from the moment I pulled up in the service area. He and his manager even matched the price that was given over the phone from a miscommunication. Thank you Guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent service.

Excellent service. On time. Service writer Kevin was very friendly and courteous. He let me know how things were going with updates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy Kevin could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Nice and clean dealership.

Nice and clean dealership. Extremely nice and courteous staff. Word definitely recommend to anyone looking to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thanks again for the recommendation, and have an amazing day!

Always a pleasant experience with great service and

Always a pleasant experience with great service and competent service managers and staff I recommend them without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Promises made.

Promises made. Promises kept. I arrived at my appointment time and they took me right in, gave me an estimate for completion, and nailed the delivery back to me. Car came back nice and clean. I could not have asked for a more perfect day of having to take my car in to get serviced. Thank you Kevin & Co.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We are always more than happy to assist you if anything else comes up. Take care!

We made a long trip to get to the dealership .

We made a long trip to get to the dealership .. our salesman Sheng worked to make us confident in the deal .. his manager Mo , expressed that all concerns would be taken care of .. they took care everything as promised ! We are happy with the vehicle and the deal .. I would recommend them to friends and family ..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Consumer response

Thank you !

Employs Kevin, a great asset to your team.

Employs Kevin, a great asset to your team. Professional, knowledgeable, caring and efficiently handled my service issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dawna, we're happy you found our staff so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

My only experience has been with the service department,

My only experience has been with the service department, but Sterling McCall Acura Sugar Land has been nothing short of amazing. It’s so easy to find an appointment that fits my schedule. My concerns/issues are taken seriously, and I’m always treated with respect. I love the videos of the service report/inspections.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!