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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Excellent service.

Excellent service. They exceeded my expectations, i will continue to bring my vehicle here for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Larry, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Excellent service very professional nice location

Excellent service very professional nice location combined place overall excellent customer service and great service fantastic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

I visited today for a routine oil change.

I visited today for a routine oil change. I decided to proceed with the recommended inspection and ended up replacing the brake pads as well. Joshua provided excellent customer service throughout my visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Meaza, thank you for your kind review; we are happy to pass along your comments to Joshua here at Sterling McCall Acura Sugar Land! Please let us know if there is anything else we can do for you; we are more than happy to help!

Service was excellent would come back again and recommend

Service was excellent would come back again and recommend family going to sterling McCall Acura sugarland.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

I wanted to take this time out to send out a big thank

I wanted to take this time out to send out a big thank you to Kevin (service advisor) and the service director. These guys made sure my vehicle were in good hands while under their care. My concerns never went unnoticed and I appreciate them for that. Also want to thank the technicians for working on my car as well. You guys are the best. Another happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

My second time at this place and it has been a good

My second time at this place and it has been a good experience. Knowledgeable and experienced staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rabih, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

10/10 - Rose was exceptional.

10/10 - Rose was exceptional. I would always come back to Acura Sugar Land for any of my vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jay, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Feel free to reach out to us if you need anything. Have a wonderful day.

Each time I get service it goes smooth I never have any

Each time I get service it goes smooth I never have any complaints staff professionals and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Marilyn, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

Great professional service by salesman Sarp.

Great professional service by salesman Sarp. He listened and interacted professionally. Very courteous and thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Natalie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mike Tran is the best salesman i?

Mike Tran is the best salesman i?ve dealt with in 40 years. This is a great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!