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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Staff very professional and attentive.

Staff very professional and attentive. Would recommend this dealership to others. Keep up the good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thanks again for the recommendation, and have an amazing day!

My acura was in for repairs.

My acura was in for repairs. It took 8 1/2 days to diagnose, replace a starter, front fender & grill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Sarp Gurer is very understanding of the problem with my

Sarp Gurer is very understanding of the problem with my vehicle and helped me understand the service as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience. Please don't hesitate to reach out to us if there's anything more we can do!

The service was good.

The service was good. Sarp did a great job from beginning to end on letting me know what was going on with my vehicle. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I got my state inspection done at the dealership, I go

I got my state inspection done at the dealership, I go there for all my services. The customer service is always great. The staff are helpful and willing to answer questions. My only thing is that it took over an hour to get my car back. If you come here, expect it to take some time. They did give me a complimentary car wash though!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Customers service is excellent.

Customers service is excellent... Place very clean, staffs are professional. Love the clean car after service. Will be back to this location if we need any service in the future. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Good overall experience.

Good overall experience. Arranged drop off and pick up when the car was in service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ankush, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The dealership made it real easy to buy my vehicle.

The dealership made it real easy to buy my vehicle. From beginning to end everything was flawless. We definitely do business with them again whenever I need another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very friendly keep me updated on my service.

Very friendly keep me updated on my service. Let me know how much it would cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Patricia, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mike Tran really was an amazing and outstanding help to

Mike Tran really was an amazing and outstanding help to me in buying my car and figuring out some of the more challenging “bells and whistles” that it has. Thank you for having him on your staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. If you have any further questions, please give us a call. We're always happy to help!