Reviews
Service department is spot on!
Service department is spot on! Quick and easy every time!! Thank you for the wonderful service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service.
Great customer service. All had smiles. Very polite. A very good experience from start to finish. I was very pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Entire staff is friendly and courteous.
Entire staff is friendly and courteous. You will likely never have to ask for help because they are always visible and around for assistance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lori, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Salesperson initials AJ was inattentive, not that
Salesperson initials AJ was inattentive, not that knowledgeable and didn’t follow up/ respond to my inquires after the purchase of my vehicle. The service team (especially Josh) was excellent, and the mangers (Mike Powell) there were good as well- they took care of business in a fair and professional manner unlike that exhibited by AJ who could benefit from working on her customer service skills.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Tan24, Thank you for your feedback about this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with the appropriate personnel to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Valerian Kuznetsov General Manager val@sterlingmccallacura.com
Very clean.
Very clean. Staffs are very nice to deal. Got the vehicle with in the time frame.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Pratik is beyond exceptional when it comes to taking
Pratik is beyond exceptional when it comes to taking pride in his work and providing quality customer service. He is very respectful, courteous, and goes beyond expectations to help his customers. I had the opportunity to have him as a sales professional and now I get to interact with him as a service professional which is a real treat. He is a highly commendable person and I hope Acura realizes how valuable he is to their team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Broderick( service advisor ) Sam (repair technician) and
Broderick( service advisor ) Sam (repair technician) and Josh - service rep did great in helping me get my Acura TL repaired and maintained
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're delighted to hear that Broderick, Sam, and Josh provided great service in helping you get your Acura TL repaired and maintained. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future.
Visited SMA for recalls.
Visited SMA for recalls. This was my first visit and it was honestly a pleasant experience. If I need additional service I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know that your experience was pleasant! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.
Excellent service, employees are always polite and takes
Excellent service, employees are always polite and takes their time to explain anything about your vehicle and always ready to help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.
This is a great dealership.
This is a great dealership. They are fair and really try to work with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.