Reviews
Fast courteous service.
Fast courteous service. The staff is wonderful. They are very professional and helpful. The service uses all the latest communication technology when dealing with the customer. When you get out of your car there is a smiling face to help you to the right person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a fast and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I went to this dealership on 04/13/24 And negotiating
I went to this dealership on 04/13/24 And negotiating about Acura RDX I got good deal. But points to be noted they're are slow in paper work, even sales people doesn't know much about vehicle features
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for bringing this matter to my attention. Your feedback is valuable to us, and I apologize for the inconvenience you experienced during the negotiation and paperwork process. We strive for efficiency and excellence in all aspects of our service, and I am committed to addressing this issue to ensure a smoother experience for our customers in the future. Please contact me at your earliest convenience so we can discuss this matter further and work towards a resolution. Valerian Kuznetsov General Manager val@sterlingmccallacura.com
Always a good experience at Sterling McCall Acura Sugar
Always a good experience at Sterling McCall Acura Sugar Broderick provides the best service here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Broderick provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Pratik provided excellent service for my car today.
Pratik provided excellent service for my car today. you have my wrong last name on this survey
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm glad to hear that Pratik provided excellent service for your car today. Regarding your last name on the survey, could you please contact me and provide the correct information so we can update our records accordingly? Valerian Kuznetsov General Manager (713) 596-2300 val@sterlingmccallacura.com
The service consultant was friendly and knowledgeable.
The service consultant was friendly and knowledgeable. He explained the service needed by the "maintenance b3".
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that our service consultant provided you with friendly and knowledgeable assistance during your recent visit. Keeping our customers informed about the necessary maintenance for their vehicles is important to us, and we're glad that the consultant explained the service needed for the "maintenance b3" clearly and effectively. We're always here to help ensure your vehicle stays in top condition!
Easy to schedule appt online.
Easy to schedule appt online. Appreciate the fast and thorough service. Thank you! Will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
My appointments started on time and ended as promised.
My appointments started on time and ended as promised. I was comfortable as I waited.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Outstanding service and amazing team!
Outstanding service and amazing team! They truly have created a customer first environment! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Easy scheduling of oil change when I called.
Easy scheduling of oil change when I called. Great communication. Nice facility and fast service. In person service rep was awesome. Thanks, Broderick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Broderick provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
My service advisor kept me informed and very helpfully
My service advisor kept me informed and very helpfully regarding how to keep my car in good condition.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a informed experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.