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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Broderick Edwards was my Service Adviser.

Broderick Edwards was my Service Adviser. We discussed about the service at length and he provided with me estimate and duration of the work. On both counts he kept up the promises and I am happy with the work the service department provided. Loner car has been the added convenience. I am hoping provided service of changing front lowers arms and bushes were done good and will last long. I will be looking forward to request more maintenance services in the future thru Broderick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words for our staff, we appreciate it!

car was well serviced and completed in reasonable waiting

car was well serviced and completed in reasonable waiting time. customer service clerk was very kind and talked to me many times about the car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that your car was well-serviced and completed within a reasonable waiting time. We strive to provide efficient and courteous service to all our customers. We're glad that the customer service clerk was kind and took the time to talk to you about the car service. We're here to help and appreciate your business!

2017 Acura mdx service

Great experience. Josh was professional throughout my wait. He was kind and made my wait a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's fantastic to hear that you had a great experience and that Josh provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Great experience end to end.

Great service overall. The entire service team is professional and ensured that that my experience was a positive one. Will be going back for all future needs. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's fantastic to hear that you had a great experience and that Joshua provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Awesome service.

Awesome service. Top notch and will recommend to anyone. My advisor was super nice and took good care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Excellent customer service, Andy is very attentive and

Excellent customer service, Andy is very attentive and accommodating. He is an asset to your company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're thrilled to hear that Andy provided excellent customer service, being attentive and accommodating. He's indeed an asset to our company.

Great service; clean atmosphere; friendly personnel.

Great service; clean atmosphere; friendly personnel. Wish the turnaround was a little faster but they were busy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

From the moment I got there, everything was smooth and

From the moment I got there, everything was smooth and easy. And made everything so easy for me and he was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

I only take my car to Acura in Sugarland

I always book my appointments with Andy Garcia. His customer service is phenomenal. He takes care of all my cars needs and takes his time going over my estimate of repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your positive experience with Andy! We're thrilled to hear that he provides phenomenal customer service and takes great care of your car's needs. We appreciate your loyalty and look forward to continuing to serve you in the future!

Great service today in the service department

Pratik in service took good care of me today. I received an oil change, transmission flush and free car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear that Pratik in service took good care of you, providing an oil change, transmission flush, and free car wash. Thank you for choosing us!