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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Margo, my service advisor, is very knowledgeable and

Margo, my service advisor, is very knowledgeable and friendly. You can ask anything and she is always quick to respond. I really appreciate her efforts to keep me informed!! Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Margo, your service advisor, has been knowledgeable, friendly, and responsive. Keeping customers informed is crucial, and it sounds like she's doing an excellent job. Thank you for sharing your positive experience!

Courteous and professional treatment from the service

Courteous and professional treatment from the service department. Always clean and comfortable waiting areas and restrooms.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that you received courteous and professional treatment from our service department. Providing a clean and comfortable environment is important to us, and we appreciate your positive feedback. Thank you for choosing our service department!

Andy is always great!

Andy is always great! The customer service is amazing! I would recommend this dealership to get your car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words Lindsey! We are very happy to hear that we were able to provide you with an enjoyable experience!

Very courteous and friendly Efficient The advisor was

Very courteous and friendly Efficient The advisor was able to take my vehicle in even though I made the appointment at another location by mistake

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Very clean dealer, great atmosphere, helpful and Andy

Very clean dealer, great atmosphere, helpful and Andy Garcia was very professional, helpful and all around awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Andy provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

I love sterling McCall Acura in sugar land, they are very

I love sterling McCall Acura in sugar land, they are very personal when it comes to the attention of the customers they really care and Miss Margo she is fabulous!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Veronica for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Go see ANDY GARCIA!

Go see ANDY GARCIA!!! Plain and simple. He’s the best in the building. I’ve been going here for 5 years and he’s the only one I trust with my car. He will tell you exactly what you need for your car and won’t try to upsell you, plus they offer payment plans for services. Just go see ANDY!!! 10* Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, thank you Andy Garcia.

Great service, thank you Andy Garcia. You are such a gentleman, I appreciate your attention, attitude, and kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you received great service from Andy, and we appreciate your kind words about his attention, attitude, and kindness. Providing excellent customer service is a priority for us, and we're glad to know that Andy made a positive impression. Thank you for choosing us, and we look forward to serving you again! Safe travels!

Took great care to keep me informed during my service

Took great care to keep me informed during my service appointment on when I could expect my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that they took great care to keep you informed during your service appointment, providing updates on when you could expect your vehicle. Communication is key to ensuring a positive customer experience. Thank you for choosing us, and we look forward to serving you again! Safe travels!

This location provides a excellent services and friendly

This location provides a excellent services and friendly staffs. The waiting area is clean. I am looking for the next service coming up at this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.