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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Great experience with Margo at the Service Department.

Great experience with Margo at the Service Department. Customer service is really good and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Margo provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Car looks nice and clean.

Car looks nice and clean. Good and fast service they actually took less time than was told.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a good and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

This is my 3rd time at this dealership and the service is

This is my 3rd time at this dealership and the service is always superb! They go above and beyond to meet customers satisfaction. My advisor Joshua Campbell is very knowledgeable, always helpful and pleasant. Thank you Sterling McCall Sugar Land.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a superb experience and that Joshua provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

The service department is very efficient and works with

The service department is very efficient and works with customers to make sure they are aware of where their vehicle is during service. Highly recommend service here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! Sterling McCall Acura Sugar Land appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

I spoke to the Service Mgr, Mark Nichols and explained my

I spoke to the Service Mgr, Mark Nichols and explained my issue. He right away offered to fix the issue at No charge to satisfy me as a customer. I wasn't expecting that! I was pleasantly surprised and grateful for his understanding of my problem. My first review of the service agent, Jesse has been rectified. I appreciate him directing my issue to his manager and received a more than timely response. I am a satisfied customer and will continue to give my business to Sterling McCall! Thanks Mark & Jesse!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Service Advisor, Broderick did a great job!

Service Advisor, Broderick did a great job! I know that when I decide to buy a new car, the service department will take care of me and my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Quick and simple deal!

Quick and simple deal! No pressure for extra maintenance coverage or anything else. Really quick in and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are thrilled to have provided you with a quick sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Did great job on recommendations and completion of

Did great job on recommendations and completion of service. Finished on time and provided loaner car until the job done. Service adviser is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear you had an efficient and convenient service experience! Having a service advisor who offers recommendations and ensures everything is completed on time can make a difference. We appreciate your business. We look forward to assisting you in the future.

The sale associated treated us in a very professional

The sale associated treated us in a very professional matter we are very pleased with our purchase, and we will definitely recommend Sterling McCall Acura Sugar Land to families and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! Sterling McCall Acura Sugar Land appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

Service was great!

Service was great!! It was timely. Cost reasonable. Margo was AMAZING!! She is very clear and honest. I appreciate that so much!! Environment is so pleasant and relaxing. Thank you for taking care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That sounds like a fantastic experience! Having a clear and honest communicator like Margo can make a big difference in a service appointment. It's great to know that the environment was pleasant and that you were well taken care of during your visit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.