Reviews
My service advisor Mr: Andy Garcia is awesome person with
My service advisor Mr: Andy Garcia is awesome person with wide personality. I wish him all the success. Also mechanic person who works in my car very good mechanic I also wish him to be successful. Thank you so much for all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Andy provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Andy Garcia is the best.
Andy Garcia is the best. It's always a pleasure at the dealership kudos plus
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service.
Always great service.
Thank you for your kind words for our staff, we appreciate it!
I own a Honda and the dealership welcomed me rather than
I own a Honda and the dealership welcomed me rather than sending me to a Honda dealership. The service department was very friendly and helpful. I appreciate their willingness to help non Acura car owners. In addition, the service was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you had a positive experience at Sterling McCall Acura in Sugar Land, even as a Honda owner. Our willingness to help you and their excellent service are certainly commendable. Your satisfaction is important!
They are courteous, professional, and customer minded.
They are courteous, professional, and customer minded. Margo Bearb is the best!!! She goes above and beyond everytime, and is a big reason that I keep coming back!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Respond publically to Sterling McCall Acura Sugar Land and inform Margo of my review! SHE IS GREAT!!!!
Thank you for your kind words for our staff, we appreciate it!
Great Great Great Great Great Great Great Great Great
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
The service at car repair is poor .
The service at car repair is poor .The estimate is wrong , bad service and poor.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback about this experience you had during your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Valerian Kuznetsov, General Manager val@sterlingmccallacura.com
April was really nice and helpful!
April was really nice and helpful! The dealership was very nice!! My husband and I loved the experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to hear that April was really nice and helpful and that you and your husband loved the experience at Sterling McCall Acura Sugar Land. Exceptional customer service can make a significant difference, and it's clear that your experience was a positive one. Your satisfaction is our priority.
I waited 5 hours for the Service even after the
I waited 5 hours for the Service even after the appointment and my issue still hasn't resolved for the error code of my Acura MDX 2019. I was told to drive for 500 miles and I had driven. Now they've decided to change the battery and now I am being told to drive for about 200 miles. Thanks for Moe for at least approving the request.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Good service and good manners.
Good service and good manners.. also is honest to customers.I will come back again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you received good service, good manners, and honesty from Sterling McCall Acura Sugar Land. These are all essential qualities for a positive customer experience. Knowing you'll come back again speaks volumes about the trust we've earned. Thanks for sharing your positive feedback!
Great service department.
Great service department. Kept me informed frequently of the status of my car. Free car wash never hurts!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience with our service department, and we kept you informed about the status of your car. A free car wash is a nice added touch that many customers appreciate. Thanks for sharing your thoughts!