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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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You can tell they take pride in the dealership.

You can tell they take pride in the dealership. Everyone is so helpful, courteous and professional. This is my first Acura and the first time I visited Sterling McCall Acura Sugar Land. So far I am happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Acura! At Sterling McCall Acura Sugar Land, your satisfaction is our ultimate goal and we are pleased to hear that our staff was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

Excellent service by Andy Garcia at Sterling McCall

Excellent service by Andy Garcia at Sterling McCall dealership. Very good service by the sales team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dave, Thank you for the kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

Patek took good care of my issues with my car, will

Patek took good care of my issues with my car, will always recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

My car was in and out quick, everything was done well and

My car was in and out quick, everything was done well and I’m happy with the repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

Excellent experience.

Excellent experience. Beautiful facility. Salesman was superb. Easy to do business with. Great car choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bob, for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Very clean, courteous and punctual.

Very clean, courteous and punctual. Margo in service is great to work with. Really enjoy the hand washed car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Margo and her dedication to providing you with an excellent service experience. It was our pleasure to take care of your automotive needs. We appreciate your business and the Five-Star review!

Margo my service rep is so kind and professional.

Margo my service rep is so kind and professional. Everyone who represents Sterling McCall is top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Great customer service.

Great customer service. Fast service and friendly employees. Would recommend to anyone to visit this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

We were treated with great customer service and pa

I just purchased,an MDX great service and patience with us, waited a little later for me get off of work. J was our salesman. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Resolved the problem precisely with accuracy.

Resolved the problem precisely with accuracy. And providing a loaner car which I did not take. The mechanic provided explanation with video . Good job done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!