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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Pleasant experience.

Pleasant experience. In and out in a timely manner. Good communication during service, and a car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

The technician advisor is very good, very professional, I

The technician advisor is very good, very professional, I recommend the service to the other people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff, we appreciate it!

Sterling McCall Acura Sugar Land is fantastic great

Sterling McCall Acura Sugar Land is fantastic great service and staff. The dealership is an amazing place, always clean, reliable service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Service TECHNICIAN kept me informed during my wait.

Service TECHNICIAN kept me informed during my wait. I was offered a private office to complete my work since I was waiting there for the car service to be completed. I thought that was a very nice gesture to offer me as a client.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

I love SugarLand Acura for their Prompt and Polite

I love SugarLand Acura for their Prompt and Polite Service Broderick was thorough in the explanation of the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

It is always a pleasure getting my car serviced here.

It is always a pleasure getting my car serviced here. Andy Garcia is simply the best. He takes care of everything from arranging me a Lyft driver to making sure my car is taken care of perfectly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Andy Garcia and his dedication to providing you with an excellent service experience. We appreciate your patronage and the Five-Star review!

Everyone is courteous and very professional.

Everyone is courteous and very professional. I have been going there for the last 4 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff, we appreciate it!

Had an oil change, brake job and inspection and as always

Had an oil change, brake job and inspection and as always got an excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant visit!

Friendly, very clean, and they let me know that I can

Friendly, very clean, and they let me know that I can even bring my key in when the battery needs changing. Nice to have a video of my car to watch and a full report on my car after servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Very convenient.

Very convenient. Customer service is great. Andy Garcia is always there to meet your needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!