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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Resolved the problem precisely with accuracy.

Resolved the problem precisely with accuracy. And providing a loaner car which I did not take. The mechanic provided explanation with video . Good job done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Good experience.

Good experience. Professional service. Everything was explained in detail. Will definitely visit again next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Pratik was very helpful as usual.

Pratik was very helpful as usual. My car had battery issues and tire. He has helped me fix all the issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

I took my car in for a service check, and they did an

I took my car in for a service check, and they did an exceptional job. Margo Bearb takes great care to make her customers feel valued, and the service tech deliver on their work! I love my Acura MDX, and they are a big part of the reason why!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

The Sugarland facility is very inviting and staffs are

The Sugarland facility is very inviting and staffs are friendly. I love their complementary Uber service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team!

Excellent service.

Excellent service. I was in and out for service in a short time. The advisor was professional and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy we were able to help you out!

Very professional & the service rep kept me updated about

Very professional & the service rep kept me updated about my car’s maintenance the entire time I was waiting for my car, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

It is a well maintained facility with a comfortable

It is a well maintained facility with a comfortable waiting area. The service people are friendly, qualified, knowledgeable, helpful and care. Andy Garcia has taken care of us for years, but if we miss him, Margot is great as well. Service techs do a great job and are quick. The vehicle is always returned spotless. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nice loaner car with service appointment .

Nice loaner car with service appointment . Service advisor provided excellent service. Reasonable prices and discounts available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Great customer service!

Great customer service! I’ve own my RDX since 2019 and have been going to sterling mccall Acura Sugarland since then. Everyone is so attentive and kind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!