Reviews
Happy customer!
Tom Safford was polite and helped use in the purchase of the exact car that we were looking for. He did not pressure us to purchase something else like another dealership had tried to do. Two thumbs up for Tom.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patient and knowledgeable
Austin was patient and very knowledgeable as he answered all of my questions! I'm very pleased to have purchased my new Kia Niro from Smart Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our recent Purchase at SMART KIA
It was great to deal with Rick hawk at Smart Kia on our recent purchase of a 2023 KIA SELTOS. I would recommend buying a car at Smart Kia for two reasons. 1. KIA is making great cars right now and I am very impressed with both of our KIA's. 2. The SMART KIA dealership is CLASS A all the way from sales to service. They are a pleasure to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Smart Kia of Davenport
I ordered the car in the phone. Smart Kia called when it was in. I went I land got it. Process was quick, easy, ands pleasant. Definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick V. Is great!
Rick at Smart Kia is the greatest. Always kind, patient, honest and quick. Have never been dissatisfied with service here. Will continue to always have my Kia serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience, Angela is great.
Bought my 2023 Sportage SX Prestige from Angela. She was great. Very knowledgeable about all the latest technology on the car. My parents love my car so much, now they want one. I have already contacted Angela for them. I am positive their experience will be just as great as mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience! Congratulations on your new 2023 Kia Sportage SX Prestige.
I live in another state and was working with their Sales
I live in another state and was working with their Sales Rep, Rick Hawk trying to negotiate a final sales price for a car. I first called him after opening to start the conversation, in which I was then reverted to texting him. After a 4.5 hours with no communication back, I started asking for an update. Finally 30 more minutes later, I start getting responses again. Then finally found out that the car was now being negotiated by someone else and sold out from under my nose. I was ready with the money and transportation to get it to me. If you can't get to their car lot, it there's not point in even trying to purchase a vehicle from them. You will be second rate, even when you are negotiating price to complete a purchase! They tell you a lot of "I understand", but they don't really. It's a shame in the post-COVID times that this is how it plays out for them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear you had a negative experience. We strive to meet and exceed every customer’s expectations and we are saddened this was not the case for you. If you would like to discuss this further, please feel free to reach out to our General Manager, Jayson Newman at (563) 445-4904.
Leasing a Kia at Smart in Davenport, Iowa
I leased a 2022 Kia Niro from Austin. He was very easy to work with and very helpful in helping me with all the technology in the car. He is still helping me! Jerry in finance was also excellent. Everyone involved in the process made it a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The 2022 Kia Niro is an excellent choice for a vehicle. Thank you for the positive review, Jeri!
Great place
Great place ! We have bought 2 new Kia’s from Angela and she is always great to work with . Treated us very fairly with our trades and worked hard to get the deal done quickly. The finance department has always treated us well also . They make the process simple .I would definitely recommend them if your looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the recommendation! We are happy to have you as part of the Smart Kia Family.
Great place!
Angela was great to work with when buying our Kia Sorento PHEV! She made the whole process easy and stayed in communication with us during our build time! She’s informative and never once made us feel like she was pushing us into a sale!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Kia Sorento PHEV is an excellent choice in vehicle! Congratulations on the new ride, Mary.