Smart Kia of Davenport

Terrible expierence so far. Bought car and in less then 7 days the auto was undrivable. Now after the 600.00 in repairs they want me to have done to it. I have not even made the first payment yet! Of course a sales persons job is to sell!!! but when you sell a piece of junk to a hard working person your only out to make the sale and not to have a happy satisfied customer. I will not ever return to your place or recommend anyone to come to your place. I will put this review on as many sites as I can in efforts to stop you from selling lemons...

They are a horribly unorganized non-communicating dealership! I have never had a worse experience in a car dealership in my whole life and I'm 45 years old that's a lot. They hurry and rushed me through the process promise me one thing made me wait messed around with my paperwork. I ended up not purchasing the vehicle because of a mix up on their end very unprofessional I do not recommend anyone goes there ever for a vehicle.

Tom Safford was polite and helped use in the purchase of the exact car that we were looking for. He did not pressure us to purchase something else like another dealership had tried to do. Two thumbs up for Tom.

It was great to deal with Rick hawk at Smart Kia on our recent purchase of a 2023 KIA SELTOS. I would recommend buying a car at Smart Kia for two reasons. 1. KIA is making great cars right now and I am very impressed with both of our KIA's. 2. The SMART KIA dealership is CLASS A all the way from sales to service. They are a pleasure to deal with.

Austin was patient and very knowledgeable as he answered all of my questions! I'm very pleased to have purchased my new Kia Niro from Smart Kia!

I ordered the car in the phone. Smart Kia called when it was in. I went I land got it. Process was quick, easy, ands pleasant. Definitely recommend.

Rick at Smart Kia is the greatest. Always kind, patient, honest and quick. Have never been dissatisfied with service here. Will continue to always have my Kia serviced here.

Bought my 2023 Sportage SX Prestige from Angela. She was great. Very knowledgeable about all the latest technology on the car. My parents love my car so much, now they want one. I have already contacted Angela for them. I am positive their experience will be just as great as mine.

I live in another state and was working with their Sales Rep, Rick Hawk trying to negotiate a final sales price for a car. I first called him after opening to start the conversation, in which I was then reverted to texting him. After a 4.5 hours with no communication back, I started asking for an update. Finally 30 more minutes later, I start getting responses again. Then finally found out that the car was now being negotiated by someone else and sold out from under my nose. I was ready with the money and transportation to get it to me. If you can't get to their car lot, it there's not point in even trying to purchase a vehicle from them. You will be second rate, even when you are negotiating price to complete a purchase! They tell you a lot of "I understand", but they don't really. It's a shame in the post-COVID times that this is how it plays out for them.

I leased a 2022 Kia Niro from Austin. He was very easy to work with and very helpful in helping me with all the technology in the car. He is still helping me! Jerry in finance was also excellent. Everyone involved in the process made it a good experience.