Reviews
Do yourself a favor and ask for Tri Bui when you need...
Do yourself a favor and ask for Tri Bui when you need service at Lexus of Wayzata. He is the absolute best in the business; so kind, knowledgeable and attentive. Hopefully Tri stays at Lexus of Wayzata for the foreseeable future. It's a pleasure to see him when I need service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Reason I bring my Lexus to Wayzata Lexus is Tri Bui. If...
Reason I bring my Lexus to Wayzata Lexus is Tri Bui. If he is not there, I'm gone. I've had several service technicians over many years, he is the "all-time best!" He has my total trust. James Edlund, Cannon Falls, MN
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!
John Mac was so knowledgeable and friendly to me; my...
John Mac was so knowledgeable and friendly to me; my mother; and son this past week! He never made us feel pressured and went above and beyond to meet all of our needs! I highly recommend him to anyone!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wright.latisha16, thank you for your feedback. We're thrilled you found John knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
We have been clients of Lexus of Wayzata for over 20...
We have been clients of Lexus of Wayzata for over 20 years. Tri does a nice job of prioritizing our service needs. He is very knowledgeable and personable. He makes me feel good about my Lexus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.
Very Positive experience. Bob’s communication with us...
Very Positive experience. Bob’s communication with us was excellent. We have purchased from Lexus of Wayzata in the past and have always been pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
My experience has always been largely excellent.Service...
My experience has always been largely excellent. Service department is first rate and new car sales is responsive and helpful. My wife and I purchased a new Lexus Hybrid RX 450..beautiful car. We needed to title the car in Florida and the titling process was extremely slow...this was my only complaint and why I rate the overall experience a 4.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello! We are very happy to have provided you with such a positive experience! We do hope we can be of even better assistance in the future. Take care!
Joe Nathanson was fantastic to work with throughout our...
Joe Nathanson was fantastic to work with throughout our entire vehicle purchase. He provided exceptional service to us, and we would highly recommend him to others. He went above and beyond to help us, he answered all of our questions in a timely manner, and he was very detailed. We were so impressed with the friendly and professional service he provided!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jana Plooster, we are very happy to have provided you with such a positive experience! Thanks for your praise and kind comments about! Joe Nathanson.
Chris Doyle continues to exceed expectations. He was able...
Chris Doyle continues to exceed expectations. He was able to get me into service in short order and took care of all items without issue. The fact that Lexus offers free loaners makes life so much easier?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Christian Nicklow from Lexus of Wayzata was fantastic to...
Christian Nicklow from Lexus of Wayzata was fantastic to work with....as was the entire staff I interacted with. That includes well after the sales transaction completed! I flew up from Illinois to attend a socially distant but in-person family reunion and as things worked out “bought a pre-owned Lexus”. This really started out as an Internet sale since I found this car online. Christian was very professional and personable. He answered all my questions and was helpful in getting my transaction completed quickly. Thanks Christian! Tom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and went out of their way to get a deal...
Very friendly and went out of their way to get a deal done. Bob provided great communication around the status was done frequently and provided updated timelines.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Bob took such great care of you, Tony! We hope we can continue to be of service to you down the road!
