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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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The costumer service is really good, nice people,

The costumer service is really good, nice people, nice dealer. If you are planning to buy a car this is the place to do it, nice cars, nice people all we need . Thanks Christian for your help, you are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, we're glad to hear Christian could really help you out! If there is anything else we can do for you, please don't hesitate to reach out to us. Have a fantastic day!

High quality used cars, efficient and knowledgeable...

High quality used cars, efficient and knowledgeable staff. Best show room I have visited. My 2018 es350 was prepared for delivery in 24 hours. Perfect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Ignacio has been excellent to deal with. He was truly...

Ignacio has been excellent to deal with. He was truly helpful and professional thru the purchasing experience of my Sequoia. Thanks for your help and the team there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're glad to hear our Staff took such great care of you, Jimmy! We hope we can continue to be of service to you down the road!

Great location, great selection,great sale...

Great location, great selection,great sale people! Ignacio Garrigos is the best! He was so easy to work with- was truly looking out for my best interest. Made the sale easy and I had great confidence and trust in him. I have since referred several friends and family to him. And... he is always sending me info in new cars I may be interested in! Ignacio is truly an asset to Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing your recent experience with us, Lisa! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

I was working with Ignacio and by far one of the best...

I was working with Ignacio and by far one of the best experience I've had at a dealer. He was understanding and helped me get me where I wanted to be. Lexus will hear you out and help you meet your goals. I appreciate Ignacio and the staff that helped me get the vehicle I wanted. I appreciate it and I highly recommend Ignacio and Lexus to get you into a vehicle you want. Best dealer to handle business and also very respectful. I will look forward in the near future to come back and do business with Lexus and Ignacio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing your recent experience with us, Ez! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

The buying experience was efficient and enjoyable. John...

The buying experience was efficient and enjoyable. John MacEachern was great to work with. After two days from buying the car, we noticed a crack in the mirror housing that no one noticed. The dealership replaced it immediately at no cost to us. This is a dealership that makes it right with the customer. We love the car!!!!! Denny Meyer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Ignacio made the buying experience stress free and...

Ignacio made the buying experience stress free and enjoyable. I have owned my NX2000t for four years and love everything about it. The service is great. Ignacio lets me know when he gets a car in that I may want. When I'm ready to trade in my NX, Ignacio Garrigos will be the first person I call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for sharing your recent service experience with us, Michael! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

Had known and communicated with Gerald for last 5+ years...

Had known and communicated with Gerald for last 5+ years since it's first introduction of NXh in U.S. He has been very patient with us as our enthusiasm of Lexus had many ups & downs. But finally we decided to purchase a brand new UXh, Gerald was very prompt and courteous, quickly put all the deals together for us. It was a nice and easy, no pressure purchasing process for us. The same goes to Sergio & Eric who helped us very patiently. This is our first Lexus but you can count on our continuous business with you guys. We thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we appreciate you choosing Lexus of Wayzata! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

I worked with Tom Bennett for my 2016 GX460 Lexus SUV and...

I worked with Tom Bennett for my 2016 GX460 Lexus SUV and he was great. Very considerate and helped my family out. Thanks, Tom. Matt S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to hear our Staff took such great care of you, Matt! We hope we can continue to be of service to you down the road!

After my car broke down I needed a new one ASAP and John...

After my car broke down I needed a new one ASAP and John MacEachern was super helpful and found exactly what I was looking for. John Cadle in Finance is truly a gentleman and a scholar; he made the financing process painless and I really appreciate his help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ash, we appreciate you choosing Lexus of Wayzata! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!