Reviews
From the moment I drive up until I leave, I’m sure will...
From the moment I drive up until I leave, I’m sure will be a positive experience. Staff is easy to work with, friendly, very happy with service. Clean, comfortable waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gerald is excellent to work with!!! Excellent...
Gerald is excellent to work with!!! Excellent communication and thorough in discussing features and financing of the car. Gerald is a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve had the pleasure of working with Joe Nathanson since...
I’ve had the pleasure of working with Joe Nathanson since purchasing my 2020 UX 250h. He was patient, kind, & knowledgeable while also being personable & laid back throughout the process. He answered all my questions regarding different models & was very helpful while I test drove the UX, NX, & RX. Since my purchase, some concerns have come up & he has gotten back to me in a timely manner & has put my concerns to at ease. I would recommend Joe to anyone in the market for a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe Lushine at Lexus of Wayzata is our go to person for...
Joe Lushine at Lexus of Wayzata is our go to person for service on RX350 and GX460. He ALWAYS provides a 5 star customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gerald Franti was a real pleasure to work with. He knew...
Gerald Franti was a real pleasure to work with. He knew what I was looking for and assisted me without putting any pressure on me. Lexus of Wayzata treated me e ceptionall well from the time I walked in until I drove off in my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe N. was FABULOUS!! I told him what type of car I was...
Joe N. was FABULOUS!! I told him what type of car I was looking for and he found me the perfect one the exact same day! He wasn't pushy at all, but still took great care of me. I had a great test drive, he was accommodating, saved me money, and made me feel very welcome. All of the employees were kind and gracious; I will definitely be returning! Thank you Joe!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience. Several people asked me if I needed...
Great experience. Several people asked me if I needed help as I waited a few minutes to check in. Tri was very thorough in explaining what would happen today and answered my questions about my next scheduled maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy with our purchase at Lexus of Wayzata
Bob Horwitz was helpful, friendly, and very congenial. Just had a couple of minor communication glitches. Overall good experience! Would definitely recommend. We love our new RX350
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
5K Service
An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later from Curt Dansie. He was calling to confirm the pick up time and provide overall expectations. He kept me informed and followed up as necessary. It was a pleasure working with Curt. He provided me with top notch service and I will look for him the next time I am in need of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience - great team; efficient/fun and easy.
Cal (Ryan) and his team did stellar job getting me into the right vehicle and professionally delivering and ES 350 as I hoped (and expected) as I sold Cadillacs earlier in my career the same way).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
