Reviews
Great service department!
Have owned numerous Lexus’s, each time I’ve brought them in for service Tom Bennett has taken great care of me, always very friendly and knowledgeable of what my car needs. When My parents have taken my car in for me they have commented how friendly everyone is and the VIP treatment from the service department. Thanks so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing service by Tri
Tri has been by far the best advisor that I have worked with. He is patient, goes above and beyond, and was able to address my concerns in a very professional manner. I will only bring my vehicle to Tri for service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have bought two vehicles working with Joe and will...
We have bought two vehicles working with Joe and will call him again when it’s time for our next one. Thanks for all your great help in our purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lexus of Wayzata is Top Notch
During these trying times, I knew I found the right combination in both Bob and John in helping me to stay a loyal Lexus owner. From check-in, all the way through signing on the dotted line, I felt I was the only person that matter in the entire world. Bob Horwitz's truly knows how to make you feel comfortable while looking at new/used cars. He ensures you are fitted to what best suits your needs, and goes over everything with a fine tooth comb. I never felt pressured into anything I didn't like or want, and If he doesn't know the answer right away, he'll find the answer as soon as possible and will get back to you with minimal wait time. I can't say anything without also recognizing John Cadle. He ensures all avenues are crossed before getting you into your vehicle. I am forever indebted to both Bob and John and I look forward to being a lifetime Lexus owner!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always get great service here. Tom Bennet is great to...
Always get great service here. Tom Bennet is great to work with and is knowledgeable about what is needed, and you can trust his advice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LEXUS of Wayzata was great. Bob Horowitz delivered the...
LEXUS of Wayzata was great. Bob Horowitz delivered the car to us and is extremely helpful and great to work with. I would definitely recommend Bob!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christian and Tri did a phenomenal job with the entire...
Christian and Tri did a phenomenal job with the entire process of me buying the car and servicing it. I love my new ‘09 GS and really enjoy going into the dealership. They make it feel very welcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brand New RX 350L!
My husband and I were in the market for a new vehicle and Lexus was one of our top choices. We went to the Wayzata location where we met Bob Horwitz. He was very cordial and enthusiastic in helping us find the car. We ended up purchasing a RX350L and we couldn't be more pleased! During the process of purchasing the vehicle, Bob was very informative, helpful and patient with us, which made us feel no pressure at all. In the end, Bob is a perfect sales person in all regards. He also helped our son purchase a brand new Lexus as well the following month!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love Ignacio Garrigos & Chris Doyle at Lexus of Wayzata
I have been a long-time customer of Lexus of Wayzata...purchased several vehicles, I will only work with Ignacio on the sales side and Chris Doyle on the service side. Ignacio takes great care of me and is always professional and attentive to my needs and continually checks in with me about how much I love my cars. I recommend Ignacio to anyone who is in the market for a car. I am a very happy Lexus customer SAC
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been a long time customer of LOW, it’s wonderful...
I have been a long time customer of LOW, it’s wonderful place, the service department ( Tom B.) has always been extremely helpful to our 3 Lexus vehicles running in perfect condition. Also, Cal R. Is awesome in sales dep, I will only buy cars from him !!!! 07 GX470 09 GX470 13 ES350
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
