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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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Great New Car Buying Experience

Bob was very helpful and was very available to me during the buying experience. He allowed me to air my concerns and he made the experience almost enjoyable. I would recommend Bob to anyone interested in buying a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Service

I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

RX Purchase

This is our third vehicle we have bought from Lexus of Wayzata. Joe Nathanson was very helpful in searching for and securing our RX during a pandemic. With the help of a few videos and phone calls, Joe quickly found us the perfect car. We also got a fair price for our trade in RX. Joe also called us after the purchase, a few days later, to make sure we didn’t have any questions or concerns. We appreciated the additional courtesy call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have always had great served at Lexus of Wayzata and I...

I have always had great served at Lexus of Wayzata and I always enjoy workIng with Tom Bennet. He is so easy to work with and very professional and efficient. Always has a smile on his face - I could even see the smile under his mask!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Jon Mac was great at taking the time to find the exact car I wanted and was able to communicate with my brother to make a deal within my budget. I came in with an 2001 RX 300 and left in a Lexus NX 200T AWD and I love it. Thank you Jon and Lexus of Wayzata! I Love my new Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought a new ES 350.

Bob Horowitz was very great. He was available every time I needed him and solved each problem as it came up. At the end when I changed colors on him and we had to start over finding a car, he never batted an eye. I have recommended him to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have now leased two vehicles from this dealership and I...

I have now leased two vehicles from this dealership and I have greatly enjoyed the experience. They have a terrific staff and their sales team is beyond helpful and not at all high pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bob Horwitz was fantastic

I purchased the vehicle soley based on my experience with Bob Horwitz. I had interactions with others that were not the best. Bob's integrity and honesty closed the deal for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic experience working with Bob Horwitz at Lexus of...

Fantastic experience working with Bob Horwitz at Lexus of Wayzata. I was looking for a new car after he assisted my parents in purchasing a new RX 350L. He was phenomenal in helping me out pick the perfect vehicle for me. Very patient, curtious and sincere. Words cannot express how happy I am with my IS 300!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Denise is the best car salesman I’ve ever encountered....

Denise is the best car salesman I’ve ever encountered. She’s knows how to work with people and doesn’t resort to “hard” sales tactics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.