Reviews
Great New Car Buying Experience
Bob was very helpful and was very available to me during the buying experience. He allowed me to air my concerns and he made the experience almost enjoyable. I would recommend Bob to anyone interested in buying a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Service
I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RX Purchase
This is our third vehicle we have bought from Lexus of Wayzata. Joe Nathanson was very helpful in searching for and securing our RX during a pandemic. With the help of a few videos and phone calls, Joe quickly found us the perfect car. We also got a fair price for our trade in RX. Joe also called us after the purchase, a few days later, to make sure we didn’t have any questions or concerns. We appreciated the additional courtesy call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have always had great served at Lexus of Wayzata and I...
I have always had great served at Lexus of Wayzata and I always enjoy workIng with Tom Bennet. He is so easy to work with and very professional and efficient. Always has a smile on his face - I could even see the smile under his mask!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Jon Mac was great at taking the time to find the exact car I wanted and was able to communicate with my brother to make a deal within my budget. I came in with an 2001 RX 300 and left in a Lexus NX 200T AWD and I love it. Thank you Jon and Lexus of Wayzata! I Love my new Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a new ES 350.
Bob Horowitz was very great. He was available every time I needed him and solved each problem as it came up. At the end when I changed colors on him and we had to start over finding a car, he never batted an eye. I have recommended him to friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have now leased two vehicles from this dealership and I...
I have now leased two vehicles from this dealership and I have greatly enjoyed the experience. They have a terrific staff and their sales team is beyond helpful and not at all high pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob Horwitz was fantastic
I purchased the vehicle soley based on my experience with Bob Horwitz. I had interactions with others that were not the best. Bob's integrity and honesty closed the deal for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience working with Bob Horwitz at Lexus of...
Fantastic experience working with Bob Horwitz at Lexus of Wayzata. I was looking for a new car after he assisted my parents in purchasing a new RX 350L. He was phenomenal in helping me out pick the perfect vehicle for me. Very patient, curtious and sincere. Words cannot express how happy I am with my IS 300!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Denise is the best car salesman I’ve ever encountered....
Denise is the best car salesman I’ve ever encountered. She’s knows how to work with people and doesn’t resort to “hard” sales tactics.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
