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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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Great Car Buying Experience

Probably the best car buying experience. Joe Nathanson was knowledgeable and respectfully persistent throughout the process. Joe made all the difference in the world. I will happily recommend Joe to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Service and Responsiveness

John MacEachern recently helped me purchase a 2017 Lexus RX350 to replace my 2012 ES350. He not only took the time to talk to me about the different benefits/drawbacks of each Lexus model, but John was always available via phone and email to answer any questions I had. It was also a pleasant buying experience as he is a very personable guy and fun to be around. Thanks for helping me, John. Loving the new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful services! Everything is top notch. From the...

Wonderful services! Everything is top notch. From the sales person to the services department everyone is doing a fantastic job, if we ever want to get another Lexus, Lexus of Wayzata would be our only choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a customer of Lexus of Wayzata as long as I...

I have been a customer of Lexus of Wayzata as long as I can remember. I specifically ask for Tom Bennett every time my car needs service. I know he will make sure the job is done right. He keeps me informed on service I need and my warranty. He offers me a loaner car. He is professional, reliable, and

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ignacio provides Exceptional Customer Service!

I inquired about a pre-owned Honda CR-V on your website. I had the pleasure of being contacted by Ignacio Garrigos. I told him that I would be sending my daughter in to test drive and he let me know that she should make an appointment. She did and when another family arrived to view the same vehicle he immediately contacted my daughter to let her know in case she wanted to cancel her appointment. She decided to go anyway, but by the time she arrived the vehicle was sold. Ignacio immediately emailed me to apologize for any inconvenience and let me know he would keep his eye out for similar vehicle and let me know if one came in. His communication with my daughter and I was so refreshing and I feel displays exceptional customer service. He was so apologetic that my daughter may have been inconvenienced when the vehicle she was looking at had been sold. What a wonderful salesperson you have in Ignacio. While we didn't have the pleasure of making him a sale, it was a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Convenient, competent, trustworthy

We had a great experience working with Lexus of Wayzata. They helped us get in the car we wanted for the price we wanted. Nothing but praise for this team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our fourth vehicle at Lexus of Wayzata. We have had good...

Our fourth vehicle at Lexus of Wayzata. We have had good experiences each time. Four different salesperson starting with Jan Engel. Appreciated our treatment with Joe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I cannot say enough about Dana Poppen and Lexus of...

I cannot say enough about Dana Poppen and Lexus of Wayzata. My first Lexus purchase was such a great experience that I will be sure to use them again. My RX was delivered all the way to KY and the great service continues. #Kentucky#Girl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience--Aaron

This was my first time working with Ignacio, he was very efficient and extremely helpful. He found the exact vehicle I was looking for and promised me I wouldn't be disappointed. I will be recommending Ignacio to my friends and will be calling him when it's time for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic Service

Had a wonderful experience car shopping for a car and ultimately buying from them. Communicated with Michael, Russel, and John throughout the process and they were excellent with answering all of my questions and helping me find exactly what I was looking for. Would definitely purchase from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.