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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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Their customer service is beyond compare. They make you...

Their customer service is beyond compare. They make you feel like you are the most important customer they have. I trust them to check everything on my car before every road trip. I have never had a problem in over 10 years!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service personnel were great. Professional yet very...

Service personnel were great. Professional yet very friendly. Dealership was doing spacing well. I need 25 words so here are a few to get me there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great to work with the staff, very helpful. I've...

Great to work with the staff, very helpful. I've purchased two vehicles from this dealership and would not hesitate to purchase my next vehicle when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lexus Wayzata provides exceptional customer service and...

Lexus Wayzata provides exceptional customer service and quality autos. I’m in love with my new Lexus and the Level of service I received from everyone involved with my purchase. See Joe for your next Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My rep Mike was courteous, communicative, including...

My rep Mike was courteous, communicative, including keeping me posted on time remaining . to complete service. He maintained social distance and walked me to my car. He even told me how to avoid highway construction on my way home. Above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Purchased a 2020 Es 350 and everything was excellent. Tim...

Purchased a 2020 Es 350 and everything was excellent. Tim Ha knew all aspects of the vehicle. He answered every question without hesitation. Becky was equally professional and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

VERY DISAPPOINTING EXPERIENCE. Purchased a certified...

VERY DISAPPOINTING EXPERIENCE. Purchased a certified Lexus and it was not what was described or promised. I drove four hours from Wisconsin to see this car that was in an undisclosed accident. Clear coat runs, peeling paint, etc. Beware.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bob Holm was very pleasant to work with. They has to...

Bob Holm was very pleasant to work with. They has to orderpart to complete one more Jon so I will be called next week to come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always professional and top notch serviceWork is...

Always professional and top notch service Work is completed properly and in a timely manner I was kept informed of the process and given an accurate time of when it would be completed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Greg Loop met our needs for a new car in a very timely...

Greg Loop met our needs for a new car in a very timely fashion. He was very professional very courteous and very personable to both Larry and myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.