Reviews
A big thank you to Greg Loop! He is the finest salesman...
A big thank you to Greg Loop! He is the finest salesman I've worked with over my many vehicle purchases. When we're looking for another Lexus we will call you first.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Noise with newer car, wasn’t sure if there was any issue....
Noise with newer car, wasn’t sure if there was any issue. Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. Appointment making was less than stellar - as they said I needed an appointment. At end - was no problem and they didn’t charge, so was good.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
From start to finish I had great service. Celeste was...
From start to finish I had great service. Celeste was especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwork.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am so happy to had Danna Poppen as a sale man. He...
I am so happy to had Danna Poppen as a sale man. He helped me to make car nice and clean like new, and bring it home. He is very nice, very helpful, very friendly!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect experience, great communication Tri made the...
Perfect experience, great communication Tri made the extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service consultants overall are great and friendly....
The service consultants overall are great and friendly. My service advisor did great. The only concern is that I observed other dealer's staff are walking around w/o masks inside. Not good.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mike Peters is always GREAT to deal with at Lexus of...
Mike Peters is always GREAT to deal with at Lexus of Wayzata Service group. Always right on time and explains everything for we understand clearly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, great staff.
I have purchased 2 Lexus here and serviced 3 others. Superior Service and great sales staff. Especially Greg Loop. I would deal with anyone else in Sales, and Chris Doyle in Service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We worked with Russell and had an exceptional experience...
We worked with Russell and had an exceptional experience from start to finish. Highly recommend & will be back when we are ready for an upgrade!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Classy place. Nice lounge. We felt comfortable. We...
Classy place. Nice lounge. We felt comfortable. We enjoyed our salesman John MacEachern. He was fun and we had a mutual friend. We had a long wait for the finance guy because it was the end of the month. That would be our only complaint. They cleaned up the vehicle very nicely. We were happy with everything and love the vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
