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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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A big thank you to Greg Loop! He is the finest salesman...

A big thank you to Greg Loop! He is the finest salesman I've worked with over my many vehicle purchases. When we're looking for another Lexus we will call you first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Noise with newer car, wasn’t sure if there was any issue....

Noise with newer car, wasn’t sure if there was any issue. Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. Appointment making was less than stellar - as they said I needed an appointment. At end - was no problem and they didn’t charge, so was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

From start to finish I had great service. Celeste was...

From start to finish I had great service. Celeste was especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am so happy to had Danna Poppen as a sale man. He...

I am so happy to had Danna Poppen as a sale man. He helped me to make car nice and clean like new, and bring it home. He is very nice, very helpful, very friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Perfect experience, great communication Tri made the...

Perfect experience, great communication Tri made the extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service consultants overall are great and friendly....

The service consultants overall are great and friendly. My service advisor did great. The only concern is that I observed other dealer's staff are walking around w/o masks inside. Not good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Mike Peters is always GREAT to deal with at Lexus of...

Mike Peters is always GREAT to deal with at Lexus of Wayzata Service group. Always right on time and explains everything for we understand clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service, great staff.

I have purchased 2 Lexus here and serviced 3 others. Superior Service and great sales staff. Especially Greg Loop. I would deal with anyone else in Sales, and Chris Doyle in Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We worked with Russell and had an exceptional experience...

We worked with Russell and had an exceptional experience from start to finish. Highly recommend & will be back when we are ready for an upgrade!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Classy place. Nice lounge. We felt comfortable. We...

Classy place. Nice lounge. We felt comfortable. We enjoyed our salesman John MacEachern. He was fun and we had a mutual friend. We had a long wait for the finance guy because it was the end of the month. That would be our only complaint. They cleaned up the vehicle very nicely. We were happy with everything and love the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.