Lexus of Wayzata

My experience at Lexus of Wayzata was quick and easy. No pressure and very friendly This is the third auto I have purchased from them.

I purchased a 2018 LC500 sight unseen as I live in California. Dealing with Cal and Sergio was very easy. Cal sent me a video of the car, helped with shipping and followed up all along the process. The car arrived and was exactly as described. I was very happy with my experience.

I had my Car picked up and returned to my house as planned. No surprises. Car came back washed. Which was well worth the time it took.

Thank you LEXUS OF WAYZATA and TIM HA for a wonderful car buying experience. I will recommend this place to everyone I know! ☺️— at Lexus of Wayzata.

Absolutely outstanding service, professionalism and customer communication. Tri Bui was great to work with, replied to every single email, phone call, answered all my questions.

Chris, the service employee, who assisted me. Was very thorough, courteous, wore a mask which I greatly appreciated and was a true professional. The service work was accomplished quickly. Terrific dealership.

I made an appointment to have a flat tire fixed. I spent about two hours at the dealership. They could not find any leaks so the tire was removed and seal bead, replaced TPMS fit kit. I drove home and found the tire flat again the next morning. Car was towed back to Lexus, waited more than five hours then called them. Doug said they did find a very small hole when they put the tire in a water tank. They did a patch repair but we agreed leaving the car overnight would verify it was fixed. Glad to say that worked. I really appreciate that the repair and tow were complimentary.

Very customer oriented. The salesman, Jamie made it a very easy, pleasant, stressless experience in leasing a car. The gentleman who delivered the car to us due to the virus was very pleasant to work with.

Service department was easy and pleasant experience from the moment I arrived to my departure. All members of your team greeted with a smile. Thank you!

I purchased a low-mileage, used RX 350, and was completely satisfied with the ease and feel of the whole experience. I never felt pressured into a choice I wasn't interested in, and was in fact encouraged to take some time with the vehicle I initially test drove as well as alternatives, to make sure I walked out of there with the car that was going to make me happy. John and the team at Lexus of Wayzata did a great job.