Reviews
I have had my old Lexus serviced at this dealership and
I have had my old Lexus serviced at this dealership and had only positive experiences from arrival to completion of the service visit. I just bought my new RX 350 yesterday and the experience was great from start to finish. My sales rep, Val Udermann was fantastic and always returned my many calls promptly. I was on a waiting list to get this car several months so communicated with Val frequently.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.
Wonderful experience starting with our sales person Bob H
Wonderful experience starting with our sales person Bob H to Nec and the incredible gentleman who showed us using the Lexus app to all the bells and whistles. Love our vehicle. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ed, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!
Very clean comfortable friendly facility.
Very clean comfortable friendly facility. Everyone had a smile and willing to help. Kept us informed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.
Service prices have gone up significantly since new
Service prices have gone up significantly since new ownership has taken over. I can’t afford major repairs here.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (952) 476-6111.
The advisor is kind and helpful.
The advisor is kind and helpful. Overall I enjoyed going there and the atmosphere is great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Was quoted a price in an estimate and when I picked up
Was quoted a price in an estimate and when I picked up the vehicle I paid that price. The next day they called me up and demanded that I pay more money. Very unprofessional.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out at (952) 476-6111 and we will do our best to make this better. We hope to hear from you soon.
Great service was able to fix my car like I wanted it
Great service was able to fix my car like I wanted it done I love my Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
I am satisfied of Lexus of Wayzata services.
I am satisfied of Lexus of Wayzata services. Thank You, keep up the good service. Mohamed Albert
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Our team is available should you require any extra help.
Had a great experience with Lexus of Wayzata from sale to
Had a great experience with Lexus of Wayzata from sale to technology intro! Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Melissa, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
My service advisor Tom Bennett, was great and very
My service advisor Tom Bennett, was great and very helpful through the entire repair process. He continued to give up dates and prices through the entire process. I always enjoy the service at Wayzata Lexus. Thanks for another great repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Targetryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.