Reviews
I have purchased several vehicles from Lexus of Wayzata
I have purchased several vehicles from Lexus of Wayzata and the service has always been excellent. Can't say the same for Lexus dealers around the country. These guys are great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Really excellent complimentary service that goes beyond
Really excellent complimentary service that goes beyond expectations. Absolutely love this place. Rick was a spectacular service advisor and they went above and beyond in helping me buff out scratches that Midas on Lake Street in Minneapolis did and denied responsibility. No worries. Lexus of Wayzata took care of it and gave me a special deal. Thank you!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Andrew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Received Exceptional service At reasonable priced.
Received Exceptional service At reasonable priced. Thanks for all your support and commitment. Thank your !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Service is amazing.
Service is amazing. When it is needed, the customer is listened to and respected. Recently my 2019 250H lost electrical power. Lexus Wayzata suggested calling roadside who were polite and prompt. When the battery was started the ‘check engine” light remained. Lexus Wayzata, Michael Peters, said,”we need to understand why this happened.” And he did! I always say that service is the most important part of purchasing. I have also had outstanding persistent help from Eric Baumann. Actually, I have only had extremely positive experiences with every Lexus employee since 2013. David Skeens & Zach Polfuss & Tri Bui 7 Chris Doyle come to mind. Thank you for your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kipling! We're glad to hear that everything was completed to your satisfaction, Kipling Carol! Please let us know if there is ever anything else we can assist you with.
They did exactly what they said they would in the
They did exactly what they said they would in the timeframe that they originally told me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
The service department is a well oiled machine,
The service department is a well oiled machine, everything you dream service should be: courteous, efficient, responsive communication with no wait to get answers. Best service department I have experienced in 55 years of car ownership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your recent service experience with us, Jane! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.
Service was execute effectively, consultant is very
Service was execute effectively, consultant is very qualified and pleasant to deal with. Very good environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your recent service experience with us, Iroytelm! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.
Great service except the greeter was not very nice.
Great service except the greeter was not very nice. Condescending. Service guy was great & nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Red carpet service and beyond!
Red carpet service and beyond! I will never go anywhere else to buy my vehicles. This is my second purchase with Lexus of Wayzata, everyone there has been absolutely excellent, and Russell is fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to Russell here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!
Prompt, comprehensive and courteous service.
Prompt, comprehensive and courteous service. Technicians always provide guidance about upcoming needs or repairs and waiting area is comfortable and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!