Reviews
Customer service couldn’t be any better.
Customer service couldn’t be any better. Great communication before, during, and after service appointments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Perfect thank for the best for sharing and good wishes
Perfect thank for the best for sharing and good wishes from me too thank goodness thanks to all my love I hope you enjoyed the Christmas party
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ed, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Chad was a wonderful service agent.
Chad was a wonderful service agent. He provided all the information I needed to have my car repaired. He listened to what was wrong with my car (trunk issue) and worked as an advocate to insure it was resolved. I had previously brought my car to this same place for the same issue and was dismissed as user error. The issue persisted. I am grateful for Chad’s communication and clarity and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help! Take care!
Wow the customer service is unbeatable there.
Wow the customer service is unbeatable there. Mike was very knowledgeable. And I just went for a routine maintenance. They even washed my car!!! Awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great dealership,great service department.
Great dealership,great service department.l wouldn’t bring my vehicle anywhere else for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Everyone was professional, respectful and service
Everyone was professional, respectful and service oriented. We visited several times and everything was consistent. It is a good dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Fast service … friendly .
Fast service … friendly .. best was the loaner car .. Tom was a great help.. will definitely come back again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Tom here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!
Friendly, clean and efficient !
Friendly, clean and efficient ! We brought our vehicle in for its one year maintenance and help with the technology onboard. Nice waiting area with refreshments. Mickey and Nathan made sure our car was serviced and our questions answered patiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Shagman, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Always very knowledgeable, friendly and helpful staff as
Always very knowledgeable, friendly and helpful staff as well as willingness to loan me a car when needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very clean facility with professional friendly staff.
Very clean facility with professional friendly staff. Everyone I encountered was extremely thorough and listened to what my needs were. Left the dealership with more satisfaction with my purchase than I expected. The salesman and the finance person were very accommodating with my situation and made sure I had a great experience and was content. The biggest plus to my experience were the conversations with the staff and the genuineness within them. Great place to buy a car and know you’ll be taken care of without a doubt. Thank you Lexus of Wayzata! Much appreciation, - Kate
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kreznikova, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road!