Reviews
Excellent service through the entire process with focus...
Excellent service through the entire process with focus on making me get through it quickly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Susan, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Contacted them because I was interested in a used car on...
Contacted them because I was interested in a used car on their website. It took them 3 days to respond. I’d already bought a car by then.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Beth, we're extremely disappointed to hear that you left Lexus of Wayzata unsatisfied. We would like to work towards a resolution, so if you are willing, please reach out to us at (952) 476-6111 to discuss this further.
No thanks. And my name is Bethany.
I bought my first Lexus here 11 years ago and always take...
I bought my first Lexus here 11 years ago and always take here for great service. Last visit was an emergency call and Mike Peters worked me in fine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff, Michael Peters was so helpful! Thank you so much again for your feedback! We hope you have a great day!
Great quality service with every visit; the best in the...
Great quality service with every visit; the best in the business… well done as always
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi. We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!
Service was done quickly and personnel were friendly and...
Service was done quickly and personnel were friendly and accommodating. I will continue to have my car serviced at Lexus .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your courteous and prompt service.
Very efficient and professional from entering to leaving....
Very efficient and professional from entering to leaving. They were done on time and detailed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you soon!
Easy to schedule service and it is completed on time. The...
Easy to schedule service and it is completed on time. The wait area is comfortable and has quality snacks and beverages.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Very efficient service from everyone. Sales person was a...
Very efficient service from everyone. Sales person was a gentleman whom you felt was honest and trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Loaners are great. Online booking is easy. Staff is...
Loaners are great. Online booking is easy. Staff is friendly. Very busy so appointments are necessary.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!
Was satisfied with the purchase process and all the folks...
Was satisfied with the purchase process and all the folks involved. Love my new truck.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Wayzata. If you have any further questions, please give us a call. We're always happy to help! Take care!