Reviews
I purchased a used vehicle from Dana Poppen at Lexus of...
I purchased a used vehicle from Dana Poppen at Lexus of Wayzata. I live over an hour and a half from this dealer and was hesitant to make the drive down for a test drive. Dana was completely invested in making this car-buying experience easy and fun, and he has gone above and beyond since the purchase to make sure every single detail was taken care of. I have recommended Dana and Lexus of Wayzata to friends and family, and I personally will make them my go-to dealer for life! Thank you, Dana!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Terry, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
I had an excellent experience. The staff was attentive...
I had an excellent experience. The staff was attentive and helpful all throughout the purchase process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. If you have any further questions, please give us a call. We're always happy to help! Take care!
Bought my lexus there in 2002. Bought another lexus in...
Bought my lexus there in 2002. Bought another lexus in 2018 at another dealer and choose to get my service in wayzata. Love working with Chris.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Clean and organized facility, Mike is my service advisor...
Clean and organized facility, Mike is my service advisor and he properly cares for all my vehicles as though they were his, I can always rely and trust on this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Love this dealership. Knowledgeable, honest, pleasant...
Love this dealership. Knowledgeable, honest, pleasant people. Everyone from receptionist to sales people, service advisors, valet, detailed etc are caring and customer oriented
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Lexus of Wayzata always treats me and my 2017 Lexus RX350...
Lexus of Wayzata always treats me and my 2017 Lexus RX350 well. I have almost all of my services on my car at Lexus of Wayzata since I bought it new there Fall of 2016.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Appreciate Celeste! Nice to have loaner car. Disappointed...
Appreciate Celeste! Nice to have loaner car. Disappointed car wasn’t vacuumed or cleaned as expected.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our Staff took such great care of you, We hope we can continue to be of service to you down the road! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Joe treated me as a person and not just a number. So...
Joe treated me as a person and not just a number. So appreciate that. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear our Staff took such great care of you, Elisha! We hope we can continue to be of service to you down the road!
Always the best service and nicest people. I always...
Always the best service and nicest people. I always recommend your group to all of my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Tom Bennett takes care of my service needs. Always...
Tom Bennett takes care of my service needs. Always pleasant, maintenance id done right, on time and my car left clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi R! We're so happy we were able to help you out! We hope to be of service to you again! Take care!