Lexus of Wayzata

Needed service ASAP and got it. Great job and Mike was terrific. Always know I can get good service at Wayzata Lexus and be treated fairly.

The sales person John Mac was nice and personable. He seemed honest. He left many times and I wasn’t sure what he was doing. I wasn’t happy with the offer on my car. I went in for the great lease option that lexus was offering. The tax and fees were 3000.00. I was shocked and had to come up with more money down. Everything took so long. The finance manager was rude after we denied extra warranties. Not a fan of him. The car was beautiful done and ready after papers we’re signed. I always wanted a Lexus and was so excited about getting my first however my overall experience was average.

I worked with John for my first 6-month service after purchasing my Lexus NX in the summer. He was professional, helpful, and understanding of some of additional items I wanted checked (outside of the complimentary service).

I worked with John Mac to purchase my RX. He was very nice to work with. Patient and professional. Everything went very smoothly and we are very happy with our purchase.

The service that was required was done very well. Additional items needing attention were communicated to to and resolved in a timely manner. Good communication was maintained through service experience.

I worked with Ignacio to purchase my first Lexus (an NX). I actually visited quite a few different dealerships since I was a bit undecided on the vehicle I would buy. However, working with Ignacio went incredibly well. He is honest, understanding, and will make the car buying experience a personal one. He understands that car buying is a big deal and takes the time to truly understand the needs and wants to not just find the right car, but also the right color and features as well. Ignacio is by far, the best person I've worked with and I highly recommend working with him. I know I will plan to go back to him if/when I decide to purchase another vehicle.

I worked with Bob Holm. He did a very good job. He was not on the list below. He explained everything thoroughly and I was happy with his advice

Change the channel on the tv in the waiting room! Nothing but two hours of Trump bashing and covid hysteria. Maybe some generic channel that everyone could enjoy?

Bought out the lease is my 2017 SUV Lexus because I have been so happy and pleased with this car. Everyone that I have dealt with at Lexus of a Wayzata has always given 100% and more.

We had a battery problem with our Lexus Hybrid on Christmas Eve! Bob from the service department of Lexus of Wayzata us in and got the problem fixed even though it was a holiday! We couldn’t ask for better service.