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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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Joe N was our sales person and did a fantastic job. He...

Joe N was our sales person and did a fantastic job. He was relentless in making sure he gave us the lowest price out there. He was courteous, informative easy to talk to. We felt well taken care of by the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your support! We're happy Joe could help.

Excellent service. Highly recommend. Friendly sevice and...

Excellent service. Highly recommend. Friendly sevice and they explain everything before performing service. Waiting area is very clean and spacious enough to social distance. On line scheduling is verly convenient and easy to use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

I just drove our RX350 home....what a fantastic ride!!!...

I just drove our RX350 home....what a fantastic ride!!! Everyone I dealt with was knowledgeable and helpful and so kind!!! It was a wonderful experience buying from Lexus of Wayzata!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Good courteous service. Disappointed recall wan’t...

Good courteous service. Disappointed recall wan’t addressed and car wash didn’t work but it was explained why. I will return when those are available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Mhageman, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

Great overall experience, Celeste was very active in...

Great overall experience, Celeste was very active in making sure that my service needs were met and the car came back in a timely manner and nicely cleaned to boot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

I would like to thank Bob Horowitz for all the help...

I would like to thank Bob Horowitz for all the help finding the right RX450h for me. He made sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road! Safe travels!

Mike Peters greeted me as I walked in the building and...

Mike Peters greeted me as I walked in the building and handled the coordination with the car service people. Great experience except that the car wash was out of order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! If you have any additional questions, we will be more than happy to assist you! Safe travels!

Wayzata Lexus dealership is good place to deal when...

Wayzata Lexus dealership is good place to deal when buying a car. Bob Horwitz is our salesman when we purchased our 2021 Lexus RX350 on Nov. Bob is a very kind & also he explained everything you need to know about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chat, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Consumer response

For sure we will come again to do business with Lexus Wayzata. We are enjoying our new RX350. Merry Christmas!

Bob Horwitz was courteous, knowledgeable and led us...

Bob Horwitz was courteous, knowledgeable and led us seamlessly through the purchase of our new ES 350. He went above and beyond answering our questions, discussing options and finding the right model to meet our needs. We appreciated his kindness and thoughtful pacing. We will definitely seek out Bob in the future. Thanks, Marj and Garry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. We want all our customers to feel this way when leaving our dealership! Safe travels!

Becky Stensen was absolutely wonderful helping me...

Becky Stensen was absolutely wonderful helping me purchase my Lexus from my lease buyout! She was responsive, detailed and helpful navigating things easily! Thanks Becky!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Becky will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!