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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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We received great service from everyone. We appreciate...

We received great service from everyone. We appreciate the time they took with us to make sure we were satisfied with our new Lexus Rx350 sport.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

Lexus goes out it’s way to ensure your health and safety...

Lexus goes out it’s way to ensure your health and safety while visiting their dealership. Appreciated their resource dedicated to cleaning post custom visits. Chairs and table were immediately cleaned. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Lynn, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

The service department is fantastic! Because of the...

The service department is fantastic! Because of the responsiveness, openness, can do attitudes across the entire company, we are now a two Lexus family. The customer service and experience is simply the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Best Lexus dealership ! Knowledgable employees who do...

Best Lexus dealership ! Knowledgable employees who do everything they can to keep Lexus owners happy ! Polite, speedy service. Great waiting area. They do it right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

Terrific dealership. Very knowledgeable and helpful...

Terrific dealership. Very knowledgeable and helpful sales folks, and the service department is excellent. They make everything really easy and provide great follow-up. We've been buying and servicing our cars their for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bob was very knowledgeable and provided great service!...

Bob was very knowledgeable and provided great service! We are already thinking about the next vehicle and will for sure buy from Bob at Lexus of Wayzata!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kim, thank you for your support! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

This is the 2nd car I have bought at Lexus of Wayzata and...

This is the 2nd car I have bought at Lexus of Wayzata and the people and the service are the top. I will continue to be a regular customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you choosing Lexus of Wayzata! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

I would like to express my wonderful experience I had...

I would like to express my wonderful experience I had with Lexus of Wayzata this past week. The care was outstanding. Mr Tri Bul handle the entire repair with the utmost supervision that one could hope for. Tri and the service department should be proud of their commitment to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

Erin Fellows provided great service and was very...

Erin Fellows provided great service and was very knowledgeable about the car I purchased. Answered my questions and coordinated the buying process expeditiously. Good Job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found Erin here at Lexus of Wayzata so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help!

Great customer service

Christian was great to work with! We were looking for a used vehicle that was like finding a needle in a haystack. He found it and called us right away. Great customer service - responsive, helpful, and always goes the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Christian, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We'll be sure to pass along the kind words to Christian. We hope you continue to choose us for all your automotive needs! Take care!