Reviews
Excellent salesman
I purchased a certified Lexus NXT200t from Lexus of Wayzata and has a excellent experience. My salesman Christian took a lot of time to help me find the right Lexus for me. I was far from the biggest sale that day but he made me feel like I was the most important person to him there that day. He was informative and helpful, walking me through the entire process. The entire experience was a pleasure and I would highly recommend Lexus of Wayzata to anyone looking for a great car. I will be sending all of my friends to Christian at Lexus of Wayzata. thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Customer of Tim Na
Tim Na at Lexus of Wayzata was terrific to work with. Very knowledgeable and enjoyable salesperson. I give him 10 of 10. I already recommended him to one of my business partners
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear Tim took such great care of you, Bill! We hope we can continue to be of service to you down the road!
I bought a car from Tim and the service was excellent! He...
I bought a car from Tim and the service was excellent! He even bumped the price down for us! His service was so good we even came back to buy another car for my mom a few months later. Tim is the best car salesman we've ever had and we will be back for sure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that everything was completed to your satisfaction, Andyphuctran! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!
John and Christian were very helpful throughout the whole...
John and Christian were very helpful throughout the whole process of buying a car and would recommend them for anyone looking to buy a Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Olson.noah08, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
I recently purchased a pre-owned Lexus ES from Ignacio...
I recently purchased a pre-owned Lexus ES from Ignacio Garrigos of Lexus of Wayzata. The process overall was the best experience I've had when purchasing a vehicle. I did hours of research before going in, so I knew how much my trade was worth, and had an idea of a fair price on the car I purchased. The dealership didn't play any games with me and offered me very near what I expected from my trade, and was able to sell me their vehicle in a range that fit my budget as well. A problem occurred late in the sale while I was in the finance department, and my salesman remedied the issue within minutes. The finance department was typical of that of a dealership. The usual up-sale of services that one expects, but I felt that the prices offered for said services were very reasonable and within my budget for things like maintenance plans, and extended warranties. Finally, the dealership offers a 'vehicle delivery' service where a specialist runs down some of the systems in the car and helps demonstrate the technology and some best practices when using it. While I felt like I didn't need the service, the specialist Eric was a great person to work with and overall capped off the experience nicely. Overall, I will definitely be coming back to Lexus of Wayzata should I be in the market for another Lexus either when I'm ready to update my car or my wife is interested in a Lexus as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
William, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I was picky.. Bob was patient, attentive to my needs and...
I was picky.. Bob was patient, attentive to my needs and listened to me! Lunch at Redstone to celebrate my Lexus purchase was a plus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, Lilia! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We want all our customers to feel this way when leaving our dealership!
Bob was great. He knew exactly what I should have but...
Bob was great. He knew exactly what I should have but gently pushed me. I got the most perfect car because of Bob. He did great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your recent service experience with us, Greenhousegrowth! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. We hope you continue to choose us for all your automotive needs! Take care!
Lexus at Wayzata
I got helped by Tim when I was shopping for a new car. I can?t praise him enough on his professionalism. He was knowledgeable and very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you so much for your feedback! Tim will be very happy to hear about your kind words and high star rating!
By far the best dealership that I have used to purchase a...
By far the best dealership that I have used to purchase a car. No slimy salesmen. No pressure. They truly care about you. Christian was a joy to work with. He communicated quickly and made arrangements for us to see the vehicle I was interested in. We purchased the vehicle and I love it! Highly recommended! We’ll be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car, Carol! It is great to hear Christian was knowledgeable and pleasant to work with. We hope to see you again!
Everyone I dealt with was great- would definitely...
Everyone I dealt with was great- would definitely recommend! Eric was also very helpful in showing me the options on the car. Awesome they delivered for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kari, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
