Mercedes-Benz of Wilkes-Barre

They do what ever it takes to make sure you leave pleased and with a Vehicle

The reason this car was purchased at Motor World was because of Kim. She listened to every question and concern and addressed them head on. You cannot ask for anything better than that, so I am very pleased with the purchasing process. Thank you, Kim!

B1 Service for my 2020 GLA250 4Motion. Some additional items and all were looked into and taken care of to my satisfaction. Service Rep, Sheryl was OUTSTANDING. Car loaner at front desk was a breeze and also pleasureable,

I have been consistently impressed with Motor World's exceptional service. Joleen's friendly approach and efforts to fulfill my loaner requests are valued. The service team has never failed to impress. Consequently, I will continue to exclusively purchase my vehicles, particularly Mercedes, from Motor World. Thank you for all you do. Have a wonderful weekend!

Michael offers excellent service and has been there every step of the way for the purchase of 2 new cars. He is very helpful and knowledgeable about all the new cars and their new aps and operations. We highly recommend Michael when you visit Mercedes at Motorworld. These are close to the 20th car we have purchased from this dealer.

The best salesman in the business in my opinion. Very knowledgeable in the game!!! Thank you Michael

Astrid contacted me about a 2021 vehicle but when she sent information on the car I inquired about she sent information on a 2019 which I did not inquire. I emailed her to request information on the proper car but she failed to respond, provide that information or even contact me the next day. How hard can it be? She wanted me to drive four hours to test drive the vehicle. Now I wonder if she wanted me to test drive the 2019 vehicle I don’t want. She’s appear to be young and not a seasoned salesperson. I don’t care for games.. Even the manager, Justin, played games & avoided returning calls to another MileOne dealership which was willing to get the car for me I probably avoided a horrendous experience in my decision not to do business with this dealership

What a great experience we have. We have been leasing our cars last 19 years from Motor World and have always been a great and worry-free experience. Their care and engagement in the process are very much appreciated.

Customer service was exceptional. Astrid had a calm demeanor and answered all my questions in a timely manner. She is and Justin were committed to finding the best vehicle and pricing to meet my needs.

They are very courtesy and Professional people it was so easy and quick to make our business with them . Our sale representative was the best Astrid Martinez thank you so much for heus buying this beautiful vehicle.