Walser Subaru St. Paul

The service department was fantastic. Solved and corrected my problem quickly. I would highly recommend this facility if you are having a complex issue with your vehicle.

The serivce department was absolutely horrible. My car was there for just under a month because they sold me a broken car. The employees would say they would reach out with updates on what is wrong with my car, never got an update until I reached out and when they would give me an update they would blatantly lie to me and give me the wrong information. I dealt with terrible customer service from the very day after I purchased my vehicle. It took almost a month of horrible service to finally get to talk to a GM, and I was the one who had to go through multiple people to finally get my issues resolved. Needless to say I will never be purchasing a car from here again or bringing my car back into the service department. Aside from service the salesman Phuoc that sold me the car was phenomenal and very helpful!

Walser Subaru St. Paul offers exceptional customer service, transparent pricing, knowledgeable staff, fast service, and a wide selection.

Angel provided excellent customer service. He and the Walser team were responsive to our questions, helped explore cars that met our interests within our budget, and assistef with financing options. Walked us through every step of the process. Made car buying easy!

I greatly appreciate the level of customer service I was provided. The work required covered warranty repairs and involved time consuming communication with the warranty company. Michael, my service representative was very thorough, courteous, and kept my updated throughout the process.

Jennifer,our salesperson ,was excellent . I would imagine that many cars are sold and delivered on Saturdays.. Our new car was presented to us wet and not at all detailed . When I asked that it be detailed they said they couldn’t do that until Monday. We agreed to leave the car through Monday at which time they said they would call me with a pick up time. When I received no call by noon on Monday I called and no one was available to tell me the pick up time so I could plan the rest of my day. Finally about three hours later I was called and told that their employee did not come in and that we would have to pick it up hopefully on Tuesday. I felt that Walser should have been on top of the situation and communicated on a timely basis. The dealership was definitely a disappointment.

Timely and loved the video that was sent. Everyone was very nice and having the refreshments was a bonus

Always great service and friendly staff. We have always had excellent service. Appreciate the free snacks!

This is the second vehicle purchase I’ve made from this dealership in a 3 year period. Everyone has been very helpful, friendly and responsive to emailed questions.

Maria was awesome to work with. She was very helpful and not pushy. She went through everything she went through everything on the car before we left thoroughly.