Fields Lexus Glenview

Recently had regular service at Fields, Melinda was great from beginning to end. Got me a loaner quickly & I was super impressed! Thanks again for taking care of me & being so gracious.

Excellent service!!!Jesse's very professional and friendly,and very helpful.Waiting area is clean with good breakfast.We meet Nate,and he still remember us,and he is wonderful.Best place!!!

Was charged for tire service that wasn’t provided. I have a car which is still under manufacture warranty. Tire rotation wasn’t done and filler change as well. I have been a loyal customer and purchased a few cars there. Was very disappointed. The money were charged for the service not provided. Please escalate and get back to us with outcomes. Please issue the opportunity to have my under warranty service as an additional reimbursement. Thank you

There is good service time and place for waiting room and snack coffe is great

Have never had such an enjoyable car purchase in my life. Elana & Viktor at Fields Lexus went above & beyond making this process nothing but satisfactory & fun! I cannot say enough about Elana, her service is impeccable!

I have been a customer for 10 years. I am very happy with the service; Friendly people, very accommodating, very professional.

I had a flat tire . They had the replacement in stock. Service was closing but they said if I could get there quickly they would wait and take care of it. I drove over and in 45 minutes was on my way with a new tire and washed car. Great service ?

My friend and I visited this location today, and our experience was terrible. We went there to look at the ES300, but there was no one available to assist us. We wandered around the showroom until we noticed Adelina Jones at her desk. Initially, she was agreeable and allowed us to take a test drive of the car. I was prepared to give her my card to make the purchase. However, my friend, who recently received his Social Security number, wanted to see if he could finance the car with his credit. When she learned this, her demeanor completely changed. She refused to let us test drive the car and displayed a condescending attitude, making us feel as though we couldn't afford the vehicle. I had planned to buy the car today, but her behavior towards my friend made me decide to take my business elsewhere. I’m sure she isn't aware of my family's reputation back in India; otherwise, she might have acted differently. I could easily post my family history on Google, and she could do some research to learn not to judge a book by its cover.

Huge disappointment after we serviced Lexus RX350. The service found a lot of issues and highly recommended to replace the engine gasket for 6000 dollars . In one week our car died on the road because of alternator. I have the report from them saying absolutely nothing about bad alternator. How you can miss basic checks and push for 6000 repairs? They just come up with anything to get as much money as possible from you. I feel really sorry for anybody how will trust their service.

I’m always happy to go to fields Lexus glenview dealer. They r kind and prompt working.