Reviews
Not much of a follow up at all.
Not much of a follow up at all. Just a general email saying someone was going to contact me but that never happened.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Vince, I apologize for the lack of follow-up you experienced. This is not the level of service we aim to provide and I'd like to personally ensure your concerns are addressed. Please reach out at your earliest convenience so we can resolve this matter promptly. Thank you, Arlind Peci - General Sales Manager - 773-556-5399
I do not recommend this dealer.
I do not recommend this dealer. They did a very poor jab on fixing my Lexus scratches. An apprentice anywhere else should had done a better job.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Guillrv, I'm sorry to hear about your experience with the repair work on your vehicle. We strive for high-quality service and it's clear we fell short this time. Yoru feedback is taken seriously, and I would like to discuss what went wrong and see how we can make this right. Please reach out when you can. Thank you, Anastasia Stergiou - Service Director - 8475105460
Recently had my car serviced and as always the service
Recently had my car serviced and as always the service department is top notch as is their service manager, Jeff!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thanks for the shoutout! We're glad to hear that Jeff and our service team at Fields Lexus Glenview took great care of you. See you next time!
My salesman, Nate, is best in class and the GM, Alana,
My salesman, Nate, is best in class and the GM, Alana, always takes great care of me! Fields is the best in the business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Nate and Alana provided you with top-notch service at Fields Lexus Glenview! Thanks for the fantastic review, we appreciate your support!
Service is good.
Service is good. Sales person was friendly and we had a good time. Cars are pricey but Lexus what do you want.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing this experience with us. We're glad to hear you enjoyed the service and had a pleasant time with our team at Fields Lexus Glenview. Enjoy your new ride!
Kevin in service was fantastic.
Kevin in service was fantastic. Great customer service… and was so patient explaining my options available to fix my Lexus. He is a wonderful representative of the best of Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frieda, we're delighted to hear Kevin provided such excellent service at Fields Lexus Glenview. Thanks for sharing your positive experience!
Excellent sale rep.
Excellent sale rep. in James Hotton; extremely straightforward, helpful and professional in dealing with me as his customer!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clinn, we're delighted to hear that James provided such excellent service at Fields Lexus Glenview. Thanks for sharing your positive experience!
Everyone at Glenview Lexus was very nice.
Everyone at Glenview Lexus was very nice. There was never any pressure. I got the car I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car, Renee! We are thrilled that you had such a positive experience working with our team. Thank you for choosing Fields Lexus Glenview!
I highly recommend Fields Lexus in Glenview.
I highly recommend Fields Lexus in Glenview. Make sure to see Viktor Vileshin. He is an incredibly knowledgeable and helpful salesman. I had a hard time making up my mind but he was very kind and patient. I’m absolutely thrilled with my choice! The whole staff was efficient and the process was seamless. I’ll definitely be taking advantage of their newly built car wash facility for those FREE car washes. They really thought of everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alex, we're delighted to know that Viktor and our team at Fields Lexus Glenview were able to assist you in finding the perfect car. We strive for seamless experiences like yours! Don't forget about those free car washes - your new ride deserves it!
Exemplary service.
Exemplary service. Prompt, courteous, knowledgeable Well above average. I felt like a highly valued customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you felt valued and received exemplary service at Fields Lexus Glenview. Our team always aims for prompt, courteous, and knowledgeable interactions with our customers. Thanks for the fantastic review!