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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Jeff is a Superstsr and always has been… during so many

Jeff is a Superstsr and always has been… during so many years I have worked with him, both before and after he was promoted to Manager, He is professional, considerate of others, conscientious about getting everything right, customer-oriented, and a credit to the Fields organization.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Libauer, it's great to know that Jeff has consistently provided you with top-notch service over the years at Fields Lexus Glenview. We appreciate your kind words and continued support!

Nice place,staff are very nice good service .

Nice place,staff are very nice good service .Easy to make appointment And very accommodating

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for this 5-star review of Fields Lexus Glenview! We hope to see you again down the road!

Fields lexus is a good dealer.

Fields lexus is a good dealer. Purchase your car there and you get free weekly car washes. Service availabilty was great, same day. Even got a free lunch at their cafe while I waited. Only glitch was that I was not notified when my car was finally done. I waited an extra 1/2 hour due to their oversite. I was there for 4 hours even though I was promised 2-1:2.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your feedback and are glad to know you enjoyed our services at Fields Lexus Glenview, including the free car washes and lunch! We apologize for any inconvenience caused by the delay in notifying you about your vehicle. Your comments will help us improve our communication process moving forward.

Howard Meron was most helpful in helping customize the

Howard Meron was most helpful in helping customize the vehicle settings prior to our arrival, and as we sat in the car. I've now purchased three vehicles from Al Holmer, and he's been very helpful in finding the right cars for us. I am a big fan of the service department, very thorough and on top of things. The dealership is great, IMO.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Paul, it's great to know that Howard and Al were able to assist you in finding the right vehicles at Fields Lexus Glenview. We're also glad you've had positive experiences with our service department! Thanks for being a loyal customer!

I brought my car in on 5/01/2024 for an oil change and

I brought my car in on 5/01/2024 for an oil change and paint protection. I had this service scheduled with Jeff Kaddatz (manager). Upon initial inspection of my vehicle, other issues were detected that required replacement of some parts. Jeff was very helpful and knowledgeable in explaining the main issues that needed to be addressed at the time. Cost of parts and labor was pricey but I felt comfortable with Jeff’s recommendation. Jeff Kaddatz is a pleasure to work with. He’s very pleasant, professional and polite. His calm and mild mannered personality totally contributes to a pleasant customer experience. I look forward to working with him again!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's great to know that Jeff provided you with such a thorough and positive experience at Fields Lexus Glenview. We appreciate your trust in our team, and we're looking forward to working with you again!

Excellent service- always professional and reliable with

Excellent service- always professional and reliable with warm and friendly service. My dealer for 25 years!

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Laney, we're so grateful for your loyalty to Fields Lexus Glenview over the past 25 years! Thanks for sharing about our reliable and friendly service. Here's to many more years together!

Great service!

Great service! Particularly impressed with the use of technology. Receiving a video from the service writer documenting the work as it was being done was a welcome surprise.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We're glad to know you appreciated the video updates from our service team at Fields Lexus Glenview. We believe in keeping our customers informed every step of the way! Thanks for your positive feedback.

Jeff K is always so courteous and efficient.

Jeff K is always so courteous and efficient. Great job Field’s Lexus!! I’ll be back!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathy, thank you for leaving Fields Lexus Glenview a five-star review and sharing your kind words for Jeff! We are thrilled you had a great visit and we can expect to see you back. Until then!

Everyone was very nice.

Everyone was very nice. Service was excellent. My advisor was very knowledgeable. I am happy I came to Fields Lecus.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We're delighted to know you had an excellent experience with our team at Fields Lexus Glenview. Thank you for choosing us and sharing your positive feedback!

Fantastic dealership, everyone is easy to talk to and

Fantastic dealership, everyone is easy to talk to and they make you feel valued as a customer. Paul was amazing over in sales as well as the rest of the team across finance, tech and service. Best buying experience I’ve had in many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greg, we're so glad to know that Paul and the rest of our team at Fields Lexus Glenview made your buying experience memorable. Thanks for choosing us!