Reviews
Service experience
Had an excellent service experience at the Fields Lexus of Glen view, my Service person was Melinda, as always my personal experience with the service is always been great as I keep coming back since 2010. Owner of 2 Lexus since then.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ramon, thank you for the great review! We are so glad to hear that you had a successful service experience working with Melinda over the years. Drive safely, and we hope to see you back again at Fields Lexus Glenview!
A fine experience
I had Kevin ,I ordered a lot of work and it was done very efficiently. Kevin was helpful, courteous and very professional. All in all a very fine service experience. I think that Fields is a big time Lexus dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Joel, for trusting the Fields Lexus Glenview team with your service needs! We will give kudos to Kevin for delivering a five-star experience. Until next time!
Howard always goes above and beyond- he set up and
Howard always goes above and beyond- he set up and reviewed everything with me on my new Lexus. Showed me invaluable shortcuts and safety tricks. Beyond thankful for his expertise and committment to incredible service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Howard will be more than happy to hear how much you enjoyed working with him. Thanks so much for choosing Fields Lexus Glenview and we wish you many safe and happy miles in your new Lexus!
Jeffrey Kaddatz the best!!!
Jeffrey Kaddatz the best in customer service representative!!! I have never met a better service manager in my life!!! Very nice and friendly!!! He's the best!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the glowing feedback, Leo! We'll be sure to pass the kudos along to Jeffrey. The whole Fields Lexus Glenview team is grateful for your kind words and support! Till next time.
Great service done quickly
Great service done quickly! Looking forward to the grabd opening of their new building and the new customer amenities that they will be able to provide.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear from you, Eric! Thank you for choosing Fields Lexus Glenview and for sharing your experience with our team. We look forward to your next visit!
Service Excellence
Efficient scheduling, servicing and follow up. Jeff K is a consummate pro. No surprises, let’s you know what is being done, when finished etc. convenient hours and options a plus
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This was great feedback to read. Thanks for recommending Jeff and the Fields Lexus Glenview team, Paul. Have a great day!
always ready to take of me as a customer when i arrive
always ready to take of me as a customer when i arrive very helpful when answering myb?
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your support and hope to work with you again at Fields Lexus Glenview!
Friendly, professional and fair prices.
Friendly, professional and fair prices. They let you know what’s what regarding ware and if it needs to be done now or can wait
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When we see words like "friendly", "professional", and "fair" it lets us know we are doing a great job. Thank you for the 5-stars from all of us at Fields Lexus Glenview!
Great Service
Malinda was very courteous, professional and positive. She not only handle my issue but arranged for further service on my vehicle that was discovered during my visit.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We will be sure to let Malinda know you can always count on her. The Fields Lexus Glenview team appreciates your support and looks forward to your next visit!
Excellent job. I am very proud to refer you.
Excellent service to my service advisor mr.m.dumanlang and his team .!! They did a nice and honest job to my car.. They are very polite and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review, Myrna! We're elated that our team delivered professional and courteous service that made your experience positive. Many safe and happy miles from everyone at Fields Lexus Glenview!