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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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As always, the courtesy extended 2 me as a customer was

As always, the courtesy extended 2 me as a customer was outstanding as usual.it begs with the employee who took my car, extended 2 Belinda, who texted me during the entire asking if my needs & concluded with the smiling cashier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fields Lexus Glenview! We are thrilled our team went above and beyond to ensure your visit went flawlessly. Come by anytime!

Malinda is THE BEST never a bad experience she’s on top

Malinda is THE BEST never a bad experience she’s on top of everything and a great smile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your glowing review! Malinda will be so appreciative of your praise. We look forward to working with you again at Fields Lexus Glenview!

I was very satisfied with the professionalism of Fields

I was very satisfied with the professionalism of Fields Lexus! Marvin always does a great job giving me all the info that I need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Marvin and the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!

Consumer response

Great job, Team!

J Kaddatz is best service guy I have experienced in 50+

J Kaddatz is best service guy I have experienced in 50+ years. Give him raise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is wonderful feedback. Thank you for putting your trust in the Fields Lexus Glenview team. We appreciate it!

Thanks for making it happen!!!

We took delivery of new Lexus NX 350 recently. In this period of very limited inventory, Keith handled the entire process very professionally! All aspects of this dealership are superb!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's great you're loving your new Lexus NX 350, Jim. Thanks so much for giving Keith and the Fields Lexus Glenview team a shoutout. Enjoy!

Quick and efficient service.

Quick and efficient service. Car was ready when promised and the staff could not have been nicer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nothing makes us happier than a 5-star review! Thank you for sharing your quick and efficient service experience with Fields Lexus Glenview. Safe driving!

Best dealership in the Chicago area.

Best dealership in the Chicago area. Will always go back for another car. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jim, for your five stars and confidence in Fields Lexus Glenview! We are so appreciative of your business.

the best service!!!

Great job excellent service !!!! Loner waiting!!! Fast service!!! I very like this Dealership !!! Jeff Kaddatz The best service Manager!!! I no him long time He is the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We love seeing enthusiastic reviews like this, Leo! We're delighted Jeff and the rest of the Fields Lexus Glenview team delivered quick, fantastic service and had a loaner vehicle ready for you during your vehicle's maintenance. We look forward to working with you again!

Very friendly, efficient and knowledgeable about the

Very friendly, efficient and knowledgeable about the cars. Answered all our questions about the car and all the features of the car. No bait and switch or pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Fields Lexus Glenview team. Enjoy your new vehicle, and we hope to see you back!

Work was done on time from beginning to the end.

Courteous. Helpful in accomplishing what I was there for---to have my 85,000 mile checkup. Work was done promptly---from the time I made the appointment to beginning on time and completion of the work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Samuel, it is terrific to hear that our team delivered such efficient, top-notch service! Thank you for choosing Fields Lexus Glenview and for sharing your positive feedback. Drive safely!