Reviews
Work was done on time from beginning to the end.
Courteous. Helpful in accomplishing what I was there for---to have my 85,000 mile checkup. Work was done promptly---from the time I made the appointment to beginning on time and completion of the work.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Samuel, it is terrific to hear that our team delivered such efficient, top-notch service! Thank you for choosing Fields Lexus Glenview and for sharing your positive feedback. Drive safely!
Great job excellent service great dealer Pleasant
Great job excellent service great dealer Pleasant waiting area have been using field For over 20 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're thrilled Fields Lexus Glenview provided a welcoming waiting area and the fantastic service you've come to expect. We're honored to have earned your business for over 20 years and look forward to working with you again!
Regular service
Bianca was knowledgeable, helpful and curtious. Great car wash. The reason for not giving a 5 star review was I found it a bit pricey. You get what you pay for I hope.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, while I'm glad you have confidence in our team, I regret our pricing detracted from your experience. I will take note of your concern, but if you'd like to discuss this, please be in touch. Best, Anthony Thommes - Service Director - 847-510-5450
New RX350 purchase.
Jim Dyra was terrific is putting us in the queue for a new RX350 and then working with us once it was available. Jim communicates well and has a very client friendly demeanor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Lexus RX 350! We are so glad that Jim made your buying experience five-star worthy. Thanks for choosing Fields Lexus Glenview!
Fields Lexus service department is excellent.
Fields Lexus service department is excellent. Whatever they promise whatever they do is done with perfection. That is one of the reasons I have been Buying Lexus’s from them OK with them since 1993.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your confidence in our service team! Thank you for choosing Fields Lexus Glenview and for stopping by to share your experience. We look forward to welcoming you back next time!
fast and efficent
Brad was professional and expedited the sales process. The pricing at MSRP was best in current market and car arrived in a week, which is good in current market
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Brad. Drive safely, and we hope to see you back again at Fields Lexus Glenview!
Everything went very well.
Everything went very well.very professional everyone was very friendly and loaner car nice and clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!
Fields-GREAT PROFESSIONAL EXPERIENCE
I just recently had a lot of work on my car and I was dealing with Marvin Dumanlang-I found him to be very helpful -he even called me after I had dropped off my car to inform me about some thing that should be fixed but he wanted to get my permission-he didn’t push the issue but he suggested that I get it now or it could be a problem later-I got it done-It’s second time that I have had some work done on my car and the experience has been FIRST CLASS-I would recommend Fields to anyone who needs work on their car combined with a great professional experience
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience so others can see what it's like to be a guest at Fields Lexus Glenview! Providing an excellent customer experience is our number one priority, so we are thrilled to hear Marvin went out of his way to help you. Have a great day and safe travels!
Great
Adelina was so great. Very patient over a month looking at cars. She had everything ready to go for fast close of paper work. A pleasure. And super helpful teaching me all about the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, We're happy to hear Adelina stepped in to make sure you went home in a car that is right for you. Thank you so much for the fabulous shoutout and we look forward to seeing you at Fields Lexus Glenview again next time!
Kevin took good and swift care of all my vehicle needs at
Kevin took good and swift care of all my vehicle needs at time of visit Thanks Kevin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that Kevin, and the rest of our team, took care of you. Thanks for the kudos! - Fields Lexus Glenview