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Fields Lexus Glenview

(2,920 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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We recently purchased a Lexus from Fields. We had a great...

We recently purchased a Lexus from Fields. We had a great experience , especially with Dave Buktenica and Howard Maron the product specialist. I really appreciated learning about the technology in the car and how to use all the features. I never have had such a detailed orientation. It was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business! We love to hear that Dave and Howard made sure you understood the features of your new vehicle before you headed home so you can be confident behind the wheel. Our team at Fields Lexus Glenview appreciates your kind review!

I worked with L Homer and Howard Moran they were...

I worked with L Homer and Howard Moran they were excellent! Very professional very thorough in their information I would use them again. Unfortunately I didn’t get the name of the manager in the finance department but he was absolutely excellent with his advice. I will definitely only use this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Fields Lexus Glenview family! We are thrilled to hear that you had such a positive experience and truly appreciate you sharing this feedback about our team. Thank you for your business! Safe travels and we look forward to seeing you. next time.

Took the extra time to make sure we knew what all the...

Took the extra time to make sure we knew what all the features on our new RX450 did. Incredibly understanding and no question was unimportant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bob, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Fields Lexus Glenview, and it was our pleasure to take the extra time to ensure you are entirely satisfied with your vehicle. We hope that you continue to enjoy your Lexus RX450!

We purchased our 2021 RX 450h from Fields. Our...

We purchased our 2021 RX 450h from Fields. Our salesperson, Keith Tennyson was a pleasure to work with. He was very knowledgeable and friendly. He was able to answer all of our questions and even came in on his day off to finish the deal. Dan and Howard are product specialists. Dan sat with us and patiently went over all of the technical aspects of the car. Howard was able to answer additional questions. Everyone we worked with was friendly and easy to talk to. I would definitely recommend this dealership to friends! The best car buying experience we have ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't have asked for a better review! It makes our day to hear that Keith, Dan, and Howard delivered such an exceptional car-buying experience, and we'll be sure to let them know how much you appreciated their help. Welcome to the Fields Lexus Glenview family - we wish you many happy miles in your new 2021 Lexus RX 450h!

We purchased our 2019 350 ES from Fields through one of...

We purchased our 2019 350 ES from Fields through one of the best salespeople in Howard Meron who now handles the technology instructions for owners when they get a new high-tech auto. What a pleasant experience working with Howard. He is one of the best people we have ever delt with. He is fun, knowledgeable and sincerely interested in customer satisfaction. Sharon Einhorn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn't have asked for a better review, Sharon! It makes our day to hear that Howard went above and beyond to make your car-buying experience here at Fields Lexus Glenview so special. We wish you many happy miles in your new 2019 Lexus ES 350!

The Salesman, who's name is David is the best sales guy I...

The Salesman, who's name is David is the best sales guy I have ever bought a car from. He knew everything and anything about the car I wanted to buy. He was patient and always answered the phone when I called. The deal I got was better than any other dealership I visited. The amount of time David gave me when I had a bunch of questions was unlimited. He was always there for me. Howard the product specialist was amazing. The answers to the special questions I asked were on point. He spent almost 2 hours with me and my wife when I picked up the car. He also was patient and knew what he was talking about. Little things and big things , he had the answers. A great experience with Fields Lexus in Glenview. I highly recommend this car dealership. A Great Experience …………. Lary H. A Very Satisfied Customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lary - For you to say that David is the best salesperson you've worked with really makes our day. We are thrilled to hear that he provided knowledgeable service and answered all of your questions so you could be confident in your purchase. Thank you for the kind feedback about Howard as well! We appreciate your recommendation and hope that you absolutely love your new vehicle.

I have had a perfect experience at this dealershipIt...

I have had a perfect experience at this dealership It culminated today with my new tech friend Howard and he was amazing so thorough, so thoughtful and helped me with every question I had and then some Was a great experience. From start with Nate and John to my end today with Howard I know my next three years will be with ease and enjoyment at this dealership. I recommend everyone to this dealership for a perfect experience I love my car too!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are very proud of our team, and hearing that you had such a great experience working with Howard, Nate, and John made our day. We appreciate your business and are wishing you many safe and happy miles in your new vehicle! - The Fields Lexus Glenview team

Our experience at Field's was great. Jim Dyra was very...

Our experience at Field's was great. Jim Dyra was very patient and thorough with us as we were new to buying a Lexus. He was extremely willing to take his time and explain every feature on our Lexus along with setting up our preferences. He took excellent care of us for the moment we sat down to compare cars, discuss car maintenance history, and review comparisons on similar cars. We were extremely pleased with Fields and Jim. I look forward to working with them as I bring my car in for maintenance and car washes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Laura - We are honored that you came to Fields Lexus Glenview for your first Lexus and so glad to hear that Jim could assist you. We especially love that he went over the features of your new vehicle so you can be confident behind the wheel. Thank you so much for your business! We look forward to seeing you next time.

My experience at Fields was awesome! Mike Kim was great...

My experience at Fields was awesome! Mike Kim was great to work with and he really tried to ensure that I got exactly what I wanted. I found the pre-owned Lexus I eventually bought on a major internet car site. I went to Fields to test drive it late Saturday and while we were working out the details of the purchase, they had closed. Since they had closed and they wanted to make sure the car was washed and waxed, AND I could speak with the Tech guy, Howard, we decided to postpone the purchase until Monday. During that time, the car price had dropped $1,000 on the online search sights. On Monday, the dealership honored the price. It felt real good to know that I was dealing with such an respectable company. I would highly recommend Fields as a place to buy your next car! Side note: Howard was amazing at helping me learn all the new features of my RX350. In addition, both Howard and Mike have been in touch with me since my purchase to see if I had any questions or concerns. That's customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this review! We are so glad Mike and Howard took such good care of you here at Fields Lexus Glenview, and we will be sure to let them know that you appreciate their help. We are proud that we earned your business, and we hope that you continue to enjoy your Lexus RX 350!

I had a wonderful experience with Brad Bildstein. He was...

I had a wonderful experience with Brad Bildstein. He was very accommodating, low pressure, and great follow-up. When I leased the vehicle, Howard Meron explained all the new features in a very informative, friendly, patient manner. This is my second Lexus. I bought my first one 12 years ago from the previous dealership at this location. During the past 12 years, I used this dealership mostly for free car washes and occasionally for service. My experience has always been top notch. I would definitely recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us, Andrea! We're delighted to see that you always have an excellent experience working with our team and we appreciate you taking the time to leave a review so that others can see what it's like to do business with us here at Fields Lexus Glenview. See you next time!